Ken Gower | Page 6

Brian Perry is awesome!Sales manager Ken knows how to Brian Perry is awesome! Sales manager Ken knows how to make customers happy! Bridget in finance will make you smile and you'll leave knowing you hav Brian Perry is awesome! Sales manager Ken knows how to make customers happy! Bridget in finance will make you smile and you'll leave knowing you have a new friend! This team knows how to sell cars and trucks! No BS pricing that most people don't qualify. Bottom line prices that make you say yes! Brian made the sales process easy and straight to the point! Ken the sales manager knows what customers want! Bridget will get the financing you deserve and keep you smiling! The best buying the experience I've had in a long time! More

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Amazing Customer Service From the moment I walked in the door I felt like I was the most important person in the world. From the greeting, hand shakes, walk through, everythin From the moment I walked in the door I felt like I was the most important person in the world. From the greeting, hand shakes, walk through, everything was extremely professional. Jeremy talked through a few jeeps that i was interested in without ever making me feel like he was trying to sell me something. Extremely knowledgeable and he also had a sense of humor. Brad, Ken, Jason and the rest of the gentlemen were also great! Honestly couldn’t have had a better experience! More

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Very good salesman Brian was one of the best salesman I have worked with he had all the answers to my questions and help me on some things he didnt have to after the sal Brian was one of the best salesman I have worked with he had all the answers to my questions and help me on some things he didnt have to after the sale. I would refer him to any one I know looking for a vehicle More

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Never got back to me! I was ready to buy a Jeep Wrangler Unlimited Sport this weekend. They never got back to me about the Jeep I was interested in after I came into the s I was ready to buy a Jeep Wrangler Unlimited Sport this weekend. They never got back to me about the Jeep I was interested in after I came into the showroom. More

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What an amazing experience!! I was looking at SUVs and I really liked the Jeep Grand Cherokee Limited X. I live in the Bel Air area and had not originally looked much further tha I was looking at SUVs and I really liked the Jeep Grand Cherokee Limited X. I live in the Bel Air area and had not originally looked much further than a few of the very close local dealers by me. Neither of these dealers had the limited X in stock, which led me to my search. I immediately found that Heritage had an amazing selection of all models, including the X. Although my local dealer was working to get one in for me, I decided to reach out to Heritage to see the X. I met with the sales representative, Brian Perry who I spoke with on the phone. Brian took the time to find out exactly what features I was looking for and had an X waiting for me to drive when I arrived with everything i wanted in it. Everyone at the dealership was extremely friendly and inviting. Brian worked with Ken Gower and the Manager, Dan Langford to make a great bottom line deal from the start. I was concerned about payment so I did not buy the first night. The next Day, Brian reached out to see what I was thinking. We discussed the option of looking at the Altitude and he worked pricing on that as well to try and keep the monthly payments down. During this time, my local dealer reached out to let me know they received the same vehicle in stock and discussed their pricing with me. They didn't come close to the original deal that Heritage made for me right from the start. I returned to see Brian that night to see the Altitude work through final numbers on both vehicles. Jacob Cardwell, the Finance Director went out of his way to work with me to get my monthly payment where I needed it on the X. He was very patient and worked through several options for me. Both Brian and Jacob stayed well after closing to accommodate me and a few others who were finalizing deal. Brian went over all of the unique features of the vehicle with me that night. Unfortunately, I was unable to take deliver that night since I was not trading in my current vehicle. Brian and a co-worker went out of their way to deliver the vehicle to me the next day at my home. Overall, my experience was truly an amazing one. Great Customer experience from everyone involved, especially Brian and Jacob! I would highly recommend them and Heritage to anyone in need of a vehicle!! Thank you Heritage team for giving me a great deal and making this a great experience! More

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Best car buying experience ever! I have purchased or leased 20 vehicles in my life and this dealership has been the finest by far! Ken, Brian, Dan and Jason bent over backwards to mak I have purchased or leased 20 vehicles in my life and this dealership has been the finest by far! Ken, Brian, Dan and Jason bent over backwards to make my transaction the smoothest ever! Not only was the price on my Jeep the best in the area, the professionalism could not be beat. More

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Very comfortable!! Brian was very knowledgeable , thorough, professional, and bent over backward to help in any way he could. I did not feel pressured in any way and fel Brian was very knowledgeable , thorough, professional, and bent over backward to help in any way he could. I did not feel pressured in any way and felt that this buying experience was more comfortable than any I have experienced and I have had quite a few. I could not have been more pleased!! More

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Meet your Needs! Everyone at this dealership was extremely friendly. Our Sales Consultant was super nice, professional and very knowledgeable of the vehicle we were in Everyone at this dealership was extremely friendly. Our Sales Consultant was super nice, professional and very knowledgeable of the vehicle we were interested in. We presented them with our budget and they worked hard at getting us what we needed! They also take the time to answer any questions you have about your new vehicle after leaving the dealership. I would highly recommend Heritage whether you are looking to purchase or lease a vehicle! More

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Great experience This was my second time purchasing from Heritage and Mike Kydd. Just as the first time, the deal was seamless and I am extremely happy. I would recomm This was my second time purchasing from Heritage and Mike Kydd. Just as the first time, the deal was seamless and I am extremely happy. I would recommend Mike and Heritage with no hesittion. More

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Nik is 'The Man!!! This is absolutely the best car buying experience I've ever had . . . hands down! When I arrived at the dealership I was instantly and cordially gree This is absolutely the best car buying experience I've ever had . . . hands down! When I arrived at the dealership I was instantly and cordially greeted by Jeremy Cooney and Ken Gower who then directed me to Nik Bratton, Sales & Leasing Consultant. Nik was awesome! As soon as we sat down to start this process, Nik listened intently to get a good 'read' on exactly what kind of vehicle I was looking for and why. He proved to be very amiable, respectful, and professional in all respects. In the end, I feel as though I got a fair value for my trade-in and acquired a brand new (2019 Jeep Compass Trailhawk) for a reasonable price. All aspects of the deal were totally transparent and fair. I left the Heritage in my new 'ride' feeling completely happy and satisfied; assured that I was fairly treated and that I would have continued support from this fine dealership. Thank you so much, Nik . . . and the rest of the staff that I met!!! I would most certainly recommend Heritage to any of my friends and family! **Note: I did not 'rate' the "Quality of Work" category since I've not had any experience with this dealership's service department to this point. More

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