Ken Davis | Page 2

Ken Davis is the best client adviser i have ever experienced Up to 2013 I truly disliked the car-buying experience. I felt pushed intimidated nudged and ultimately sold a product that i albeit needed but was nev Up to 2013 I truly disliked the car-buying experience. I felt pushed intimidated nudged and ultimately sold a product that i albeit needed but was never sure i was getting a fair value for. my first experience with Gainesville was in 2013. I met Mr Ken Davis who made no attempt to sell me a car but instead tried to find out what it was that I was looking for. He instead tried to find out who I was as a person and in the process revealed to me who he was. We shared stories of our adult children, our grandchildren and oh, i bought a car that day ... which i still own ... and i have bought 3 more vehicles from MB of Gainesville since then. None of this seems to impress Ken. What seems to be important to him when he calls from time to time is knowing how am I doing. I have never asked him to deliver any of the cars that i have bought yet he personally has delivered all of them. Car buying is now stress free and I get to have lunch or breakfast with a friend. More

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Always great service with none of the up-sell nonsense The service is always top notch. They are the only dealer I've ever experienced that understands 5-star customer service. They deliver to me a loaner The service is always top notch. They are the only dealer I've ever experienced that understands 5-star customer service. They deliver to me a loaner car 1hr away and take my car in for service, and then return it to me and drive the loaner back (and I dont have one of their high-end cars that puts me on some secret VIP list for them either). The sales is great, bought multiple cars from Ken Davis in sales. The service dept (service rep, Dillon Hastie) is great too, never up-selling you with non-sense stuff you don't need. Other dealers have always made servicing your car a dreaded experience; Not, here though, servicing your car here is always a pleasure. More

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Best Customer Service Advisor It is such a pleasure dealing with Dillon Hastie as my customer service advisor! He is very friendly, professional and has a vast knowledge of Mercede It is such a pleasure dealing with Dillon Hastie as my customer service advisor! He is very friendly, professional and has a vast knowledge of Mercedes Benz vehicles. Mercedes-Benz of Gainesville is lucky to have him as an employee! More

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See previous review. Ken and Angie were competent, caring, professional, and knowledgeable about Mercedes Benz line if products. My husband and I enjoyed a pleasant expe Ken and Angie were competent, caring, professional, and knowledgeable about Mercedes Benz line if products. My husband and I enjoyed a pleasant experience. They made the process smooth and easy. Will definitely patronize them again and make referrals as opportunities present. More

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Lease Of A Mercedes Benz 300 GLC The purchasing process was smooth and my questions were answered satisfactorily. Wonderful customer care relieved my anxiety and assisted me in decid The purchasing process was smooth and my questions were answered satisfactorily. Wonderful customer care relieved my anxiety and assisted me in deciding on my vehicle. I understand completely why Ken Davis is an optimal sales representative as well as the financial specialists who works with him. More

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Returning customer I have been with this dealership for 20 plus years. It has been a pleasure to work with Ken Davis through the majority of these years. Ken is a pers I have been with this dealership for 20 plus years. It has been a pleasure to work with Ken Davis through the majority of these years. Ken is a personal that will be someone that you will actually WANT to do business with. My highest compliments to Ken Davis. More

by OHD Verified Customer Verified Customer

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Efficient and thorough This dealership does an excellent job in both sales and service. They are professional, competent, and customer oriented. I recently had my car servic This dealership does an excellent job in both sales and service. They are professional, competent, and customer oriented. I recently had my car serviced, and Dillon Hastie picked up my car at my home and delivered it back to me after it had been serviced. The dealership is clean, pleasant, and welcoming. Frankly, I can't imagine doing business with any other dealership. More

by TINO Verified Customer Verified Customer

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1year service Very pleasant waiting room. I was told two hours but waited over 3. In future I will have car picked up. The key battery was to be replace. I w Very pleasant waiting room. I was told two hours but waited over 3. In future I will have car picked up. The key battery was to be replace. I was told it was done. Display on screen still says I need to change it. Was it done? More

by JUDY.JUBIEN Verified Customer Verified Customer

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My new car experience From the moment my husband and I walked in the dealership at the Mercedes-Benz in Gainesville and met Ken Davis, our whole outlook on car shopping cha From the moment my husband and I walked in the dealership at the Mercedes-Benz in Gainesville and met Ken Davis, our whole outlook on car shopping changed. We felt like we had met a “friend” who understood our wants and needs. The whole process was unbelievably easy and everyone involved so nice and friendly. More

by KSCARLILE Verified Customer Verified Customer

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Excellent I always appreciate the courtesy and service that I receive from MB. My association with MB of Gainesville stretches back 18 years and the helpful ke I always appreciate the courtesy and service that I receive from MB. My association with MB of Gainesville stretches back 18 years and the helpful keeps bringing me back. The attention to the customer from sales and service personnel never changes. M.B. Of Gainesville is a wonderful Dealership. More

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