Ken Carril | Page 2

The Staff was helpful and seemed to care about my issue. They had a great attitude and got my vehicle fixed quickly so that I didn't have any downtime from work at all! Thanks Windward Ford!!! They had a great attitude and got my vehicle fixed quickly so that I didn't have any downtime from work at all! Thanks Windward Ford!!! More

by Bigfox808 Verified Customer Verified Customer

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Windward Ford is the best in all of Hawaii thank you the entire management and staff for your outstanding service of our vehicles. I will recommend you to family and friends. entire management and staff for your outstanding service of our vehicles. I will recommend you to family and friends. More

by kellyboydelima Verified Customer Verified Customer

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they know how to work with people and have a good team of sales people that help each other out. GM is the MAN sales people that help each other out. GM is the MAN More

by taiyotenshi66 Verified Customer Verified Customer

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Purchased my brand new 2023 Ford Maverick Hybrid from Windward Ford with awesome staff and customer service from sales to finance and would not have bought my Ford from anywhere else. Windward Ford with awesome staff and customer service from sales to finance and would not have bought my Ford from anywhere else. More

by tomasfamily808 Verified Customer Verified Customer

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I was treated well when I purchased the vehicle 3 years ago and paying off the lease recently was handled well although it was a long process ago and paying off the lease recently was handled well although it was a long process More

by mbuck428 Verified Customer Verified Customer

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Did not top off all fluids, and the windshield wiper fluid was drain and not filled back up and the wiper system does not work right after i left the service center. (and i paid $250 for this lack of qu fluid was drain and not filled back up and the wiper system does not work right after i left the service center. (and i paid $250 for this lack of quality of service. Question, what else did the mechanic NOT do for my vehicle? ) i think i am going to find a better service for a person who have been a Ford account holder for over 25 years... Customer service is dead and my expectations will always be low. More

by BKYOUNG241 Verified Customer Verified Customer

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From Robert to Guy to Ken- they are all top notch. I would definitely recommend them to anyone that is interested in a new car. I would definitely recommend them to anyone that is interested in a new car. More

by garynaka808 Verified Customer Verified Customer

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Aloha mai no - The salesmen are friendly and knowledgeable. The services are complete and thorough. Their ongoing maintenance service is easy to understand. Mahalo. knowledgeable. The services are complete and thorough. Their ongoing maintenance service is easy to understand. Mahalo. More

by wayneb2 Verified Customer Verified Customer

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I thought I was going to get a more personable and authentic encounter and not having to don armor for a battle given the smaller dealership and countryside dynamic. Terribly disappointed. Horrib authentic encounter and not having to don armor for a battle given the smaller dealership and countryside dynamic. Terribly disappointed. Horrible! I will take accountability for my expectations, trust and putting myself in a vulnerable space. The product is outstanding. Service and staff subpar at best. I’ve come to realize that, although I wanted a new vehicle, the process was more social experiment to examine the integrity of the human condition. I subtly informed the salesman, who was attentive but limited in his role, that I could pay cash for one of the showroom vehicles. He acknowledged. In addition, I became disappointed on the financial end and recently paid off the vehicle and removed the dealership from contractual obligations. Can you recall that scene from “Pretty Woman” where Julia Roberts returns to the store that ignored her with money to spend? Well, I’m that character and will be looking to upgrade in a year or two and will not return to Windward Ford. To quote Julia Roberts, “Big Mistake, Huge.” 😂 More

by kam808 Verified Customer Verified Customer

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ON time with no problem good service amen, the best in Hawaii. No need to worry about anything. Hawaii. No need to worry about anything. More

by yelemiakaapa Verified Customer Verified Customer

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