Kelsey Johnson
Kelsey Johnson at Regal Kia Lakeland
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Kelsey Johnson | Page 77

Kia Service Adviser

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
785 Reviews
4.8

785 Reviews

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785 Reviews of Kelsey Johnson

December 23, 2019

Dealership Rating
Employee Rating

Excellent service The service was excellent, time waiting was as promised and Kelsey did an outstanding job as service advisor. The vehicle was returned to me washed a More

by Carlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 30, 2019

Regal Kia Lakeland responded

Thank you Carlos!! See you next time :)

December 17, 2019

Dealership Rating
Employee Rating

Excellent Everything was great, Kesley was good with information. My service guy was great; I forgot his name but I know that he is fairly new and he is doing a More

by SHANTRELLFISHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 19, 2019

Regal Kia Lakeland responded

Thank you!!

December 14, 2019

Dealership Rating
Employee Rating

A total dissapointment!! for some strange reason This Dealership is determined to continue to Harrass me by sending more email even tho I have begged them to stop they More

by wga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Chris Boswell , Demetrius Allums, Deon Box, Leo Henderson, James Henry, Brittany Herrera, Ryan Hutcheson, Mario Medina, Jeff Soloj

Dec 14, 2019

Regal Kia Lakeland responded

We appreciate your feedback. My name is Meagan Basen and I would gladly assist in correcting this issue. I will need some additional information from you in order to do this though. Please call me at 863-333-0508 or email me, at meagan@regallakeland.com

December 12, 2019

Dealership Rating
Employee Rating

Excellent as usual I have had nothing short of 5 star Service by Jeff Soloj and his team since I purchased my first of 2 Optimas. I will continue to speak praises and r More

by RSWINC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mario Medina, Jeff Soloj, Jorge

December 03, 2019

Dealership Rating
Employee Rating

The Best Absolutely the best dealer and service department I have been to. I would highly recommend Regal Kia to my friends and anyone interested in buying a K More

by DONZI152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Soloj

Dec 30, 2019

Regal Kia Lakeland responded

Thank you!!

December 01, 2019

Dealership Rating
Employee Rating

Great service The whole service process, from start to finish, was pleasant. The service rep., Kelsey, was extremely professional and courteous. She advised me thro More

by SJEFFCOAT0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 03, 2019

Regal Kia Lakeland responded

Glad to hear it!!

November 26, 2019

Dealership Rating
Employee Rating

Mgr Jorge exceeded my expectations Thank you Jorge for making it an excellent experience while is really a headache dealing with a car purchase, you made sure we got what we wanted with More

by Judittah1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Henry, Mrg Jorge

Dec 03, 2019

Regal Kia Lakeland responded

Jorge is great, we are happy to hear he was able to help you, congrats on your purchase!

November 26, 2019

Dealership Rating
Employee Rating

Much Better The service ctr has gotten much better since I first started using. Used to wait at least 4 hours for oil change and complementary was. I have found More

by 1GYPSY43V3R
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 03, 2019

Regal Kia Lakeland responded

Thank you for the feedback, we will discuss with our staff to see how we can stream line the process. It shouldn't take long!

November 23, 2019

Dealership Rating
Employee Rating

Everything was dealt with in a very friendly manner. The associate who dealt with me was friendly, fast, and friendly. The coffee was delicious, and the snacks provided were nice and light on the stomac More

by INOSHIKACHO09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 19, 2019

Dealership Rating
Employee Rating

Always an awesome experience. We love this Kia dealer. Always a pleasure. We were there a few weeks ago though, wanting to upgrade to a Soul with less miles. Had our credit run bef More

by LAURAINPENN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Deon Box

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