Kelly Karl-Begg

This is the first time experiencing dealing with this dealership. We do not feel that everything was explained as it should have been. There was no mention of the maintenance (undercoating) and warantee dealership. We do not feel that everything was explained as it should have been. There was no mention of the maintenance (undercoating) and warantees . Possibly this was an oversight. We feel that the undercoating should have been part of the vehicle right from the factory and not an addition to be added from a third party company at a further expense to the purchaser. The vehicle was also missing a spare tire (donut) and car jack which was a disappointing find. We feel that the dealership should rethink their position on these points. Other than these disappointments we found the employees that assisted us with this purchase very friendly, professional and accommodating which says a lot about the dealership as well. More

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Had a very positive experience. Came in to buy an F150. Gave me a fair trade in value for my truck. Sales person was extremely knowledgeable and courteous. Courtesy Ford gets a 5 st Came in to buy an F150. Gave me a fair trade in value for my truck. Sales person was extremely knowledgeable and courteous. Courtesy Ford gets a 5 star in my books. More

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Had a great experience with this dealer and they actually work hard and do everything to get you the car you want, they go up and beyond no matter what situation you may face, go see them and they will take work hard and do everything to get you the car you want, they go up and beyond no matter what situation you may face, go see them and they will take care of you More

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Fantastic guideness and service with acceptable price point. Thanks to the sales team for processing my trade point. Thanks to the sales team for processing my trade More

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From start to finish Kelly and Zarmash made this the easiest and best experience. I will definitely reach out to Kelly when I’m ready to trade my truck in. easiest and best experience. I will definitely reach out to Kelly when I’m ready to trade my truck in. More

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Kelly and Charles were amazing to work with! We had a great experience and are so happy with our new Explorer! We had our previous Explorer serviced at Courtesy and always had great service an We had a great experience and are so happy with our new Explorer! We had our previous Explorer serviced at Courtesy and always had great service and the team was professional and helpful. More

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Kelly and Charles were really great. They made purchasing the vehicle an easy, stress free experience They made purchasing the vehicle an easy, stress free experience More

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The floor room was very nice. All staff were very kind. As I was waiting for Kelly - staff would walk by and say hello / can I get you a coffee or tea - I appreciated that. All staff were very kind. As I was waiting for Kelly - staff would walk by and say hello / can I get you a coffee or tea - I appreciated that. More

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My husband and I, along with many members of our families, have dealt with Kelly Karl-Begg for many, many years and we were so excited when Kelly decided to join the Courtesy Ford family! Courtesy families, have dealt with Kelly Karl-Begg for many, many years and we were so excited when Kelly decided to join the Courtesy Ford family! Courtesy Ford’s service department has always been number one on our list for servicing our Ford vehicles. Kelly is our “go to” salesperson for all our vehicle needs. Kelly is 100% there for her customers, whether you are looking to purchase a new vehicle or looking into your options for a future vehicle. She is always available for a quick chat to discuss your needs. She is knowledgeable and knows what is best for her customers. Kelly’s service does not stop when you drive off the lot with your vehicle. She calls to check in to make sure you are enjoying your vehicle or if there are any issues. She also pops into service for a quick hello and to make sure everything is running smoothly when you are waiting for your vehicle to be serviced. We would and have recommend Kelly to all our family and friends. - J&M Edwards More

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From the moment we walked up to the dealership Kelly was ready to help. She rolled through every option without hesitation for managing my needs without compromising my wants. She was friendly and relatable ready to help. She rolled through every option without hesitation for managing my needs without compromising my wants. She was friendly and relatable and clearly operates with a customer satisfaction first mantra. She got me into the car I wanted while making my experience quick and enjoyable. Overall it was an incredibly enjoyable experience buying from her. Keep up the great work Kelly!! More

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