Keith Ural
Keith Ural at Toyota Marin

Keith Ural | Page 4

Direct Sales Manager

Toyota Marin

445 Francisco Boulevard East
San Rafael, CA 94901

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rated
141 Reviews

I am raised in New Orleans and moved to Marin at 27 and never left. I have raised 4 children with the same wife of many years and I believe that because a car or truck will mostly depreciate faster than anything else we put money into, it pays to get into the philosophical conversation of "how much car do I need and care about and what will it cost me". I've led this dealership in sales these last 11 years and have Finance and Managerial experience during my stay at Toyota Marin (the only dealership I've ever worked at.)

not yet
rated

141 Reviews

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Dealership Experience

16 yrs, 11 mos

Industry Experience

16 yrs, 11 mos

Specialties & Trainings

Finance, Hybrids, Tacomas, everything Toyota

141 Reviews of Keith Ural

January 31, 2019

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Employee Rating

A Welcoming, Well-Stocked Dealership Keith Ural was consistent in communicating with me about purchasing a new Prius Prime, and worked diligently to get the car I wanted. The hours we spe More

by jennifer seely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tyler Toler, Carlos Caballero

Feb 14, 2019

Toyota Marin responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 31, 2018

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Employee Rating

Perfessional, informative and supportive Keith Ural was responsive to our preferences and concern, answered all our questions, thoroughly, offered help and suggestions where appropriate and w More

by ShelbyVM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carlos ? In financing

Jan 04, 2019

Toyota Marin responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 30, 2018

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Employee Rating

Integrity I went back to purchase my car from Keith, after several months of searching for the perfect vehicle. Keith showed me its about finding the right sale More

by Happy consumer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Keith Ural

Feb 14, 2019

Toyota Marin responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. With excellent fuel economy, passenger room, and a comfortable ride the Toyota Corolla is an excellent choice that I'm sure you'll enjoy. We look forward to working with you or anyone you might send our way in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 07, 2018

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Employee Rating

Keith, the best car salesman ver. My new highlander is the 3rd car we have purchased from Keith in the last 10 years. When we called him, he remembered us, remembered what we purchase More

by Happy driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2018

Toyota Marin responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a third car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 06, 2018

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Employee Rating

Ask for Keith We couldn’t have asked for a better salesaman. Keith is super knowledgeable, friendly & helpful. He’s good at his job and he knows it. More

by KristinH3000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 09, 2018

Toyota Marin responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 02, 2018

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Employee Rating

efficient, easy Keith was great to work with! It was really refreshing not to feel pressured in making a decision on my lease ending options. Overall, the process was More

by mhwellness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 07, 2018

Toyota Marin responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 01, 2018

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Employee Rating

2019 Tacoma Off Road Keith gave me info that I did not know which put me in the right truck for me. Thanks Keith. Great experience. You will see me on my next purchase. More

by 2019Tacoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 05, 2018

Toyota Marin responded

We love hearing about customers that have a terrific experience at Toyota Marin. We know that buying a vehicle is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new truck. Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 01, 2018

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Employee Rating

KEITH is awesome!!! This is our 2nd car purchase at this dealership and they are truly the best! They listen, they are quick and they are accommodating and friendly More

by momcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 05, 2018

Toyota Marin responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Diana Kennedy - General Manager - 415.257.4343

October 31, 2018

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Employee Rating

Great Customer Service!! Keith was wonderful!! He was patient with my many uestions and concerns. He is kind and trustworthy through and through. He exceeded my expectation More

by Kimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 05, 2018

Toyota Marin responded

Thank you for writing this fantastic review, Kimi. It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 20, 2018

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Employee Rating

Exceptional experience!! Our salesman, Keith, went above and beyond to locate the specific car I wanted. My home town dealer couldn’t do in 3 days what Keith did for us in 30 More

by Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 24, 2018

Toyota Marin responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

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