Keith Sutton | Page 52
Service Advisor
Jim Butler KIA
722 Long Road Crossing Drive
Chesterfield, MO 63005
Welcome to the Jim Butler Kia website, a fast and convenient way to schedule your next service visit. Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction. Click link to get started http://www.jimbutlerkia.com/service-appointment/
Read moreDealership Experience
18 yrs, 1 mo
Languages Spoken
English
808 Reviews
Write a Review808 Reviews of Keith Sutton
August 19, 2024
Very helpful. Knowledgeable and efficient. I’ll definitely be back and refer all my friends. Knowledgeable and efficient. I’ll definitely be back and refer all my friends. More
Other Employees Tagged: Scott Seifried, Mary Williams, Matt Burch, Kenny Kent, Jake Borgmeyer, Tammie Baker , Grace Boyer, Jonathan Hutchens, Christina Rice
August 13, 2024
Good service. The place was friendly and clean. Love my Kia Soul. Would recommend you all. The place was friendly and clean. Love my Kia Soul. Would recommend you all. More
Other Employees Tagged: Matt Burch, Jake Borgmeyer, Tammie Baker , Grace Boyer, Jonathan Hutchens, Christina Rice
August 05, 2024
Recommend service center: MAYBE- not yes and not no. Had car in for oil change and emissions. Second time in a row the appointment time was wrong! After service I noticed a red box checked indicating "i Had car in for oil change and emissions. Second time in a row the appointment time was wrong! After service I noticed a red box checked indicating "immediate attention". The attendant missed it and only saw it when I brought it to her attention. I was then told that the technician left for the night so repair could not be done now. I asked if it was okay to drive my car then. I was told I would have to bring it back, the first date mentioned was in September! This seemed outrageous for an item marked "immediate attention". At this point Christina said she would talk to her manager about fitting me in sooner. She called me at home later to say they could complete the repair 2 days later- which they did. So...not the best experience. I have been a loyal customer for almost 8 years. Keith Sutton has always been exceeding helpful but lately it seems the service department as a whole has been deteriorating. More
Other Employees Tagged: Christina Rice
August 02, 2024
Jonathan was very nice, he is a hard worker, and set me up to get back to work , and I appreciated that .. Im not really verbaged in all the auto jargon so I was a miss a bit and it all worked out... thank up to get back to work , and I appreciated that .. Im not really verbaged in all the auto jargon so I was a miss a bit and it all worked out... thanks again .. I like the entire staff More
Other Employees Tagged: Jonathan Hutchens
August 01, 2024
First of all I was impressed with how clean it was. I was greeted right away by Vernisha. She was a delight. My salesperson, Cheryl, was the nicest, most knowledgeable salesperson I'd encountered in th I was greeted right away by Vernisha. She was a delight. My salesperson, Cheryl, was the nicest, most knowledgeable salesperson I'd encountered in the 50 years I've bought cars. The Scotts (Mgr and Finance), Keith (and others) in service were all very nice and made this expensive purchase less painful (well maybe not finance 😉) Great team with which to work. More
Other Employees Tagged: Cheryl Cooper, Scott Seifried, Scott Johnson, Tammie Baker , Vernisha 5 stars!
August 01, 2024
Keith Sutton is Jim Butler Kia. He is professional, knowledgeable and a strong individual. He has followed the service of this car since it was new, never pushes anything. He is professional, knowledgeable and a strong individual. He has followed the service of this car since it was new, never pushes anything. More

