Keith Sutton | Page 46

I thought iWaited a little too long to have a license plate brackets put on. plate brackets put on. More

by melholdmeier Verified Customer Verified Customer

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Did not do the service I brought it in for. Did not solve the issue the first time. Did not explain what car needed. Never called to tell me if they got the parts they were supposed to order. S Did not solve the issue the first time. Did not explain what car needed. Never called to tell me if they got the parts they were supposed to order. Still have not heard from them and it has been almost a month More

by shawnlamb1012 Verified Customer Verified Customer

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Excellent dealer service. Cheryl Cooper was extremely helpful and knowledgable in processing our transaction. I don't remember Keith Sutton -- sorry Keith. Scott was also v Cheryl Cooper was extremely helpful and knowledgable in processing our transaction. I don't remember Keith Sutton -- sorry Keith. Scott was also very helpful and careful to complete paperwork. I had no service work done that I know of. More

by jdsres1 Verified Customer Verified Customer

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Keith does and awesome job and always honest, so appreciate working with him and the other folks at JBK. appreciate working with him and the other folks at JBK. More

by dennismerritt6 Verified Customer Verified Customer

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Waiting time is high even though had an appointment for maintenance. Had to reschedule for the recall maintenance. Had to reschedule for the recall More

by palaniappan1060 Verified Customer Verified Customer

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My Telluride had an open recall. Everyone was nice, professional, and attentive. The service took about 2 hours but I the staff checked in and informed me of the status and how t Everyone was nice, professional, and attentive. The service took about 2 hours but I the staff checked in and informed me of the status and how the process was going. More

by tillyflaggs Verified Customer Verified Customer

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Keith was very friendly and nice to work with. He knew what my vehicle needed and assisted getting it taken care of in a timely matter. Thank you. He knew what my vehicle needed and assisted getting it taken care of in a timely matter. Thank you. More

by jeffmiddeke Verified Customer Verified Customer

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I arrived at 12 for a 12:10 appt. 2 hours later I asked how much longer till my car got on the shop. I was told around 45 minutes. So, I left not a happy customer. 2 hours later I asked how much longer till my car got on the shop. I was told around 45 minutes. So, I left not a happy customer. More

by kbjones99 Verified Customer Verified Customer

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Service at this dealership requires scheduling 3-4 weeks in advance. While the staff is friendly, their service backlog precludes them from being a viable service alternative. in advance. While the staff is friendly, their service backlog precludes them from being a viable service alternative. More

by Brian S. Verified Customer Verified Customer

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Took 3 times to get the job done. People were nice though. I love the car. People were nice though. I love the car. More

by carolstl70 Verified Customer Verified Customer

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