Keith Mitchell
Keith Mitchell at Marietta Toyota
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Keith Mitchell | Page 2

Service Director

Marietta Toyota

750 Cobb Pkwy SE
Marietta, GA 30060

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4.7
90 Reviews
4.7

90 Reviews

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90 Reviews of Keith Mitchell

August 05, 2023

Dealership Rating
Employee Rating

Good service, courteous service staff. Recommend needed or updated service(s). Will continue to do business. More

by w.morrell
Recommend Dealer
Yes
Aug 07, 2023

Marietta Toyota responded

Dear W. Morrell, thank you for taking the time to share your positive experience at Marietta Toyota Service Center. We're thrilled to know that you had a good visit and received great customer service. Your satisfaction is our top priority, and we're delighted to have earned your 5-star rating. As a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We're here to assist you with any future service needs and ensure your Toyota continues to run smoothly. Thank you for choosing Marietta Toyota on Cobb Parkway South. We value your business and look forward to serving you again with the same level of excellence. Have a wonderful day!

May 19, 2023

Dealership Rating
Employee Rating

Great service no hassle an finishes when the time they give is accurate or earlier More

by Solobeatz89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Thomas

May 26, 2023

Marietta Toyota responded

Hi SB89, we're revved up by your 5-star review! It's great to know our no-hassle service and accurate timing hit the mark. Remember, your Toyota's next maintenance sprint is due in 6 months or after 5,000 miles. Until then, enjoy the hassle-free ride!

May 13, 2023

Dealership Rating
Employee Rating

They were very professional, and did excellent work. Let me know how things are progressing. More

by ksadeckas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Thomas

May 15, 2023

Marietta Toyota responded

Thank you for the great review, K.D.! We're glad to hear that your experience at Marietta Toyota was fast, easy, and professional. Our team always strives to keep our customers updated and provide excellent service. We appreciate your business and look forward to serving you again in the future!

May 13, 2023

Dealership Rating
Employee Rating

My service representative was not friendly at all. No smile, just real dry. Reggie. Thanks More

by Blondieg36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Thomas

May 15, 2023

Marietta Toyota responded

Dear Blondieg36, we appreciate your feedback and are sorry to hear that your experience with our service representative was less than satisfactory. We strive to provide exceptional customer service and will use your feedback to improve. We hope to have the opportunity to better serve you in the future.

May 15, 2023

Blondieg36 responded

Thank you.

May 13, 2023

Dealership Rating
Employee Rating

Unfortunately I was involved with a young lady who had been stabbed. Your staff was quick to respond and assist me with her and injuries until the first responders arrived. It was very admirable of the More

by Daryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Thomas

May 15, 2023

Marietta Toyota responded

Dear Darryl, Thank you for sharing your experience at Marietta Toyota. We are glad to hear that our staff was quick to respond and assist in a time of need. We're grateful that the situation ended well and that the young lady was able to get help. We appreciate your kind words and look forward to seeing you again (hopefully without the paramedics being called this time).

May 12, 2023

Dealership Rating
Employee Rating

Took car in with no reservation and they said no problem that they would check it out and fix the issue which they did. More

by edvollrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2023

Marietta Toyota responded

Thank you for the great review, Ed! At Marietta Toyota, we strive to provide excellent service to all of our customers, whether they have a reservation or not. We're glad to hear we were able to fix your issue and get you back on the road quickly.

May 12, 2023

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Employee Rating

Quick and efficient, all the staff were super friendly! I will be back for all my futures car problems More

by Meme0529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Thomas

May 15, 2023

Marietta Toyota responded

Thank you for the kind words, Meme0529! We're glad to have made your experience with us a positive one. We'll be here for any future car problems you may encounter.

March 22, 2023

Dealership Rating
Employee Rating

The service was fast and they have great customer service. I will be returning here. More

by krystalbearbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Thomas

Mar 23, 2023

Marietta Toyota responded

Awesome! Thanks Krystal for letting us know that our Service Team has taken excellent (and fast) care of you and your Toyota!

March 12, 2023

Dealership Rating
Employee Rating

This dealer offers excellent sales and service. Service work is done quickly and professionally. Generally pleased. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Thomas

Mar 13, 2023

Marietta Toyota responded

Thank you for sharing your 5 out of 5 stars review Lee! We appreciate you choosing Marietta Toyota on Cobb Parkway South, for all your automotive needs!

March 09, 2023

Dealership Rating
Employee Rating

Great service! Always friendly and doesn’t take a long time. Highly recommend this location More

by tab.n.turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Thomas

Mar 13, 2023

Marietta Toyota responded

Thank you for sharing your 5 out of 5 stars review Tab! We appreciate you choosing Marietta Toyota on Cobb Parkway South, for all your automotive needs!

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