Keith Maldonado

Thank you to Van Chevrolet for giving me and my family opportunity to own a brand new 2023 Silverado Deisel. opportunity to own a brand new 2023 Silverado Deisel. More

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Beautiful cars. Keith Maldonado (used vehicle director) and Sam Englar (salesman/pre-owned cars) were friendly and helpful. I am a disabled U.S. Navy veteran. My new Keith Maldonado (used vehicle director) and Sam Englar (salesman/pre-owned cars) were friendly and helpful. I am a disabled U.S. Navy veteran. My new/used car needed some service repair which they offered to perform (Greatly appreciated!) and Keith & Sam hooked me up with a loaner vehicle, which I really needed. I am very pleased with Van Chevrolet. More

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went to this dealership specifying 4x4 used PU. Led by the salesman to the first 2 both being 4x4, then a third which I bought. It was transported to another state and discovered NOT to be a 4x4! I imme the salesman to the first 2 both being 4x4, then a third which I bought. It was transported to another state and discovered NOT to be a 4x4! I immediately called 4 times and left 2 voice messages. No reply! Yesterday got ahold of the used car sales manager that told me "the PU is yours." We can find you another which will be more and may take some time. This is not good business or acceptable! I live on a ranch in NM.I have had several 4x4 PU's . Why would I purchase anything else having a ranch? I am a woman over the age of 60. Would that have anything to do with being mislead? I have reached out to the home office and the GM as I was mislead. I will not give up as I have PU that is no use to me. To date 8/12/21 No resolution. No phone calls calls returned. I have sent 3 complaint letters to coorporate. Amazing! A response from Van Chevrolet to the Attorney General says I was made an offer and refused! So they closed the file. The only offers made were to pay 7000 , or 4000. more for another vehicle which was not even the same make or model. Not only have I been mislead and misrepresented now they are lying to the Attorney Generals office. I received a call from the GM Bryan Hrabe Friday the 13th with a promise of resolution and to call me that same day. It never happened! Absolutely do not do business with this dealership! More

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Scott, Keith and everyone who helped me made the experience simple and easy and went above and beyond my expectations when I went there. I will always come back. Thank you Scott. experience simple and easy and went above and beyond my expectations when I went there. I will always come back. Thank you Scott. More

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Had a vehicle less then 24hrs was told can return within 3 days only 65 miles drove and they don't want to honor it. 3 days only 65 miles drove and they don't want to honor it. More

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DO NOT BUY FROM THIS DEALERSHIP! Tons of unethical practices - had to file a dealership complaint with my financial institution bc they were part of their “preferred” dealerships and that was they onl practices - had to file a dealership complaint with my financial institution bc they were part of their “preferred” dealerships and that was they only way to get some sort of action taken... they continuously changed the numbers in the deal. Don’t work with Mike Nations (sales), Tristan Crook(finance), Keith Maldonado (internet management), Bret Glass (sale management), No matter how much you asked to speak to upper management like the GM they will just give you the run around and tell u he’s unavailable for two whole weeks! U can leave voicemails and you won’t get a reply. They will also treat u very xxxxty if u run into any issues with ur financing - I fell into this category due to an error that’s the dealership made within their systems connecting to the bank - I was approved and the bank told me so, I had my letter and such but the dealership couldn’t see this info on their system (apparently) and they called me a liar and told me they were not selling me the car and could no longer work with me bc I was a “Lyft “ driver and banks don like to work with Lyft drivers bc we don’t pay taxes and it’s not a real job! They became very unprofessional and rude - Id never seen such unprofessionalism. It’s a freaking zoo at this place! The fake deals and cheap prices are just that, don’t fall for the bait and switch!! More

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