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Keith Baker
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Keith Baker | Page 3
Sales and Leasing Consultant
Ed Martin Buick GMC
9896 N Michigan Rd
Carmel, IN 46032
40 Reviews
I am a native Hoosier, born here in 1963. I graduated from North Central HS and attended IVTC Indy. Prior to joining the Ed Martin team, I was owner and manager of Cafe Santa Fe restaurant for 16 years. In my 11 years here at Ed Martin, I have been the recipient of General Motors "Mark of Excellence" award 8 times.
Read moreDealership Experience
16 yrs, 4 mos
Industry Experience
16 yrs, 4 mos
Specialties & Trainings
Product specialist on all Buick and GMC models
40 Reviews
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40 Reviews of Keith Baker
August 30, 2021
Everyone I dealt with was friendly, helpful, knowledgeable,patient. Keith Baker is a rock star. He was tireless working thru the whole process. LM knowledgeable,patient. Keith Baker is a rock star. He was tireless working thru the whole process. LM More
by LM
Other Employees Tagged: Zach Frutiger, Tyler Mclachlan , Jerod Mclachlan
Helpful 
August 16, 2021
The service was excellent and flawless. Keith Baker did an outstanding job! I will definitely recommend Keith to my friends and family. an outstanding job! I will definitely recommend Keith to my friends and family. More
by Jeni
Other Employees Tagged: Sam Alexander, Derrick Jones
July 02, 2021
Great establishment! Keith was such a kind patient salesman’s who knows his stuff! Jerod and Tyler were also very helpful and made getting a new car so easy. Highly recommend this place!! salesman’s who knows his stuff! Jerod and Tyler were also very helpful and made getting a new car so easy. Highly recommend this place!! More
by Shaylanelson29
Other Employees Tagged: Zach Frutiger, Tyler Mclachlan, Steve Scott , Jerod Mclachlan, Jon Steele, Jon Zimmerman
June 03, 2021
Found a truck online, went to look at it, found it to be in good condition and did the paperwork to buy it. This process went well. It was downhill after that. I start making the drive out, I get a call say in good condition and did the paperwork to buy it. This process went well. It was downhill after that. I start making the drive out, I get a call saying that while it was in service they knocked the mirror off. Which they replaced, but with a manual one instead of the powered type it was suppose to be. Luckily I caught it before I left. When I went to pick it up, the front right tire was also low on air. Was told they just didn’t fill it to the right amount. That was not a truthful answer because it’s still leaking through the valve stem and only stays full for a couple days. Since I live out of state, a made the trip back in the truck to my home and upon arrival, noticed oil sprayed all under the truck, clear to the rear axle. Upon further investigation, found oil leaking around the area where the front engine seal should be. Looking at the amount of oil on my driveway and under the truck, I checked the oil level, and found it to be much higher than it should be, about 1.5 times what should be in it. Not sure what it started out at when I picked up the truck since it looks like a lot leaked out. Was basically told I’m on my own for taking care of the repair and getting the seal fixed, even though they overfilled it which probably increased the pressure blowing out the seal. I took a bunch of photos under the truck before I bought it, and no oil leak can be seen, but the service manager told me they found the seal leak during the inspection of the truck and decided not to fix it. And even if it was you would think they would say something to you if you were buying the truck. I am positive it wasn’t leaking before and have the before and after photos to support that claim. I’m not sure if it’s worth pushing further to get remedied since the dealer is just going to be dishonest anyhow. I would not trust the service department and if you choose to go to this dealer, know that after the deal is done, they don’t really care for the customer service. More
by Sweeneymk
Other Employees Tagged: Jerd Cameron
May 17, 2021
He sold me a new GMC Sierra, but he never once mentioned it's a 4 cylinder. Every nice and cordial behavior went out the door when I came home and found out I have been lied to. Great way to treat a brand it's a 4 cylinder. Every nice and cordial behavior went out the door when I came home and found out I have been lied to. Great way to treat a brand new client. There is nothing wrong with informing a client and not keeping them in the dark. Extremely disappointed. More
by Ali Pournourbakhsh
May 12, 2021
Wonderful buying experience for 2021 Yukon Denali. Keith Baker was knowledgeable and very helpful. All purchase and trade details were as outlined. Vehicle was ready for pickup as promised. Baker was knowledgeable and very helpful. All purchase and trade details were as outlined. Vehicle was ready for pickup as promised. More
by Suburban
August 22, 2020
Loved working with Dan Rehor, Jerod and his team. Got me in to a brand new truck lease for a great rate. A+ customer service. in to a brand new truck lease for a great rate. A+ customer service. More
by Tylerzimske1325
Other Employees Tagged: Dennis McNamara , Derrick Jones , Tyler Mclachlan, Steve Scott , Jenny Adams, Jerd Cameron, Doug Edmundson, Jerod Mclachlan, Dan Rehor
May 30, 2020
EXCELLENT service from our Sales guy,Keith Baker! He has to be one of the BEST!!! He made car buying a wonderful experience.Highly recommend him and the entire Ed Martin team ! to be one of the BEST!!! He made car buying a wonderful experience.Highly recommend him and the entire Ed Martin team ! More
by bcooper1978
Other Employees Tagged: Doug Edmundson
May 02, 2020
Awesome People! Keith Baker was extremely helpful and took time to build a deal that fit my budget . He Got me into a car I love! Thanks to everyone there Keith Baker was extremely helpful and took time to build a deal that fit my budget . He Got me into a car I love! Thanks to everyone there More
by William Bennett
Other Employees Tagged: Doug Edmundson
April 22, 2020
My latest purchase at Ed Martin GMC was real smooth. We had some early communication trouble because of my schedule and the pandemic. Everything was worked out and I bought a great Yukon. had some early communication trouble because of my schedule and the pandemic. Everything was worked out and I bought a great Yukon. More
by nickxman
Other Employees Tagged: Doug Edmundson
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