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Keeyoung Moon
Keeyoung Moon at Rallye Acura
Refer Me

Keeyoung Moon

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

Contact Me
4.8
452 Reviews

Dealership Experience

18 yrs, 6 mos

Industry Experience

20 yrs, 4 mos

Specialties & Trainings

Start as Acura Service adviser since 2009

Start as Acura tech

4.8

452 Reviews

Write a Review

452 Reviews of Keeyoung Moon

April 24, 2024

Dealership Rating
Employee Rating

Quick, efficient first service. Friendly staff. Have used Rallye service for years with my former TL. More

by ALFRED.ROMITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enza Comito, Richard Wong

Helpful
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Apr 24, 2024

Rallye Acura responded

Thank you, Alfred! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura; we look forward to having you as one of our valued customers for many more years! Charles Ludeman (SVC MGR) 516-625-7777

April 23, 2024

Dealership Rating
Employee Rating

I have always had the best experience at Rallye, from the top executive to the valets. More

by INDOLINI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Joe Filardo, Danny Park, Enza Comito, Robert O'Connor, Stefanie Horn, Charles Ludemann

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Apr 23, 2024

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

April 22, 2024

Dealership Rating
Employee Rating

Rallye service department is top tier! ! I felt heard and I’m grateful that I have tire and rim insurance!!! More

by JAIDANSMOM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 22, 2024

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

April 16, 2024

Dealership Rating
Employee Rating

The service quality and the turn around time is great. The staff is very helpful and courteous. More

by SHAILENDRABALANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 17, 2024

Rallye Acura responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

April 12, 2024

Dealership Rating
Employee Rating

I am consistently treated with the utmost respect and courtesy. Cant say enough good things about the entire staff. More

by FW2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Enza Comito, Kenny Persaud, Richard Wong, Viri Apolinar

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Apr 13, 2024

Rallye Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charles Ludeman (SVC MGR) 516-625-7777

April 05, 2024

Dealership Rating
Employee Rating

Way too expensive as compared to their Honda sister fo the same product and look More

by JACOBSONR74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chad Tammaro, Joe Filardo, Enza Comito, Kenny Persaud, Robert O'Connor, Stefanie Horn, Charles Ludemann, Viri Apolinar

Helpful
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Apr 08, 2024

Rallye Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Stefanie Horn (GM) 516-625-7070

April 05, 2024

Dealership Rating
Employee Rating

Great courtesy And they don't waste time getting you in and out of there on your appointment. Keep up the good work. More

by MICHAELGIBBS517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kadeem

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Apr 05, 2024

Rallye Acura responded

Thank you for the kind words for our service department, Michael! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

April 04, 2024

Dealership Rating
Employee Rating

Wonderful service and sales team. Staff attentive, friendly and knowledgeable. Best service and sales team I have ever experienced. More

by CGODFREY38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enza Comito, Abid Ahmed

Helpful
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Apr 05, 2024

Rallye Acura responded

Thanks for sharing your thoughts about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

April 04, 2024

Dealership Rating
Employee Rating

Moon is the best! He’s why I stay with Rallye All these years. Thanks More

by TMMURPH97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enza Comito

Helpful
Report | Print
Apr 04, 2024

Rallye Acura responded

Thanks for sharing your thoughts about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

April 02, 2024

Dealership Rating
Employee Rating

Wonderful service always! !! The representatives are very caring and listen to your cars issues. Highly recommend it!!’ More

by dbennett52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Joe Filardo, Enza Comito, Kenny Persaud, Richard Wong, Robert O'Connor, Stefanie Horn, Viri Apolinar , Julio Herrera

Helpful
Report | Print
Apr 02, 2024

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

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