Katrina Jewell
Katrina Jewell at Ed Martin Toyota
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Katrina Jewell | Page 2

Toyota Certified Sales Consultant

Ed Martin Toyota

9230 E 141st Street
Noblesville, IN 46060

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4.9
70 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

English English

4.9

70 Reviews

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70 Reviews of Katrina Jewell

March 03, 2024

Dealership Rating
Employee Rating

Catrina was wonderful working with! I appreciate her professionalism! The whole process was smooth. Thank you! More

by BShroyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Potter

Mar 03, 2024

Ed Martin Toyota responded

Your business is greatly appreciated, and we are happy to have you as part of our automotive family. If you ever need assistance or have questions, please don't hesitate to reach out!

February 24, 2024

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Employee Rating

Bought brand new grand highlander hybrid limited and found out after 3 days there was defect in moonroof shade/cover fabric, they sold me the defective vehicle. More

by Harish Bokati
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chris Seymour

Feb 24, 2024

Ed Martin Toyota responded

Harish, Your moonroof is not defective. The ripples in the moonroof shade/cover fabric are covered by Toyota warranty. As you know, we have the part on-order and we will contact you the minute it comes in to schedule the installation. I would greatly appreciate you changing you review to reflect the accurate representation of the issue and untagging your sales consultant and finance manager and from listening to the phone call from yesterday you seem to be happy with them both. Thanks Eric Sarjeant General Manager Ed Martin Toyota Cell: 317-385-9572

Feb 24, 2024

Ed Martin Toyota responded

Harish, that is not correct, you asked if you could return it and go back on the waitlist for another one. Katrina explained that Toyota has a buyback program for major defects like the engine, but not for cosmetics. You said you did not want an aftermarket part on your new vehicle, then Katrina explained it would not be aftermarket, it would be an OEM part installed by a Toyota Certified Technician. Unsure how this has been a complete 180 vs. when you spoke to us last?

Feb 24, 2024

Harish Bokati responded

No, i wasn’t happy with your response, because you suggested me to trade in my new vehicle and get the new one that i bought 2 days ago.

February 12, 2024

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Employee Rating

Purchased a used car. Katrina was fantastic to work with. The process was straight forward, simple and easy. More

by Jason
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Xavier Potter

Feb 12, 2024

Ed Martin Toyota responded

Your business is greatly appreciated, and we are happy to have you as part of our automotive family. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We're here to provide excellent service and support throughout your car ownership journey.

February 11, 2024

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Employee Rating

Katrina was an absolute pleasure to work with. She was very kind, had a bright smile on the whole day, and went the extra mile to ensure that I had a pleasant car purchasing experience. Would reco More

by msobolic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2024

Ed Martin Toyota responded

Thank you so much! We appreciate your business and your wonderful review of Katrina and our dealership. Enjoy your new Toyota!

February 09, 2024

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Employee Rating

Great service from Josh! I was pre approved from my bank so paperwork was a breeze. Highly recommend Ed Martin Toyota! More

by Chris L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Tulledge, Sam Martin

Feb 09, 2024

Ed Martin Toyota responded

Your business is greatly appreciated, and we are happy to have you as part of our automotive family! Your wonderful feedback has been shared with our management team. Enjoy your beautiful vehicle!

February 09, 2024

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Employee Rating

Katrina was extremely helpful and had a great knowledge. She provided status updates on new car production regularly while I waited for more than a year. She coordinated accessories installation on time a More

by EA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Sarjeant

Feb 09, 2024

Ed Martin Toyota responded

Your business is greatly appreciated, and we are happy to have you as part of our automotive family! Your wonderful feedback has been shared with our management team. Enjoy your beautiful new Toyota vehicle!

February 05, 2024

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Employee Rating

It was a pleasure working with Katrina at Ed Martin Toyota. She was very helpful and made the buying experience easy. We communicated via text a few days prior to my purchase and she was quick to respo More

by catherine.leugers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Martin

Feb 05, 2024

Ed Martin Toyota responded

Thank you so very much, Catherine! We truly appreciate your business and feedback on our sales team. We look forward to working with you for many years to come. Enjoy your beautiful vehicle!

January 26, 2024

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Employee Rating

Friendly and professional. They are very transparent with their vehicles. A great car buying experience. More

by william123rl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2024

Ed Martin Toyota responded

Thank you so very much, William! We truly appreciate your business and your kind feedback. Enjoy your beautiful vehicle!

January 20, 2024

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Employee Rating

Derrick was the RIGHT person for the job! If you’re looking to buy a car, Derrick is your guy! He was very attentive and knowledgeable. This was my first car purchase, and because of his dili More

by Kris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darnell Lark, Xavier Potter , Derrick Jones

Jan 20, 2024

Ed Martin Toyota responded

We wanted to take a moment to express our sincere gratitude for choosing to buy your car from us. Your business is greatly appreciated, and we are thrilled to have you as part of our automotive family. Enjoy your new Toyota!

January 02, 2024

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Employee Rating

We had an excellent experience with Ed Martin Toyota from every step of the way since we located the Toyota Tacoma my son was looking for. It was time to upgrade his Jeep Wrangler to a newer vehicle. His f More

by Carlos Da Silva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Seymour

Jan 05, 2024

Ed Martin Toyota responded

Thank you for your business and your feedback, Carlos! We hope you have a wonderful new year and your son enjoys his beautiful Tacoma!

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