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Kate Castonguay
Refer Me
60 Reviews
Dealership Experience
9 yrs, 11 mos
Industry Experience
21 yrs, 1 mo
60 Reviews
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60 Reviews of Kate Castonguay
May 26, 2019
Outstanding service! Courteous and efficient - had me out in the time promised! 👍 The waiting room was clean as were the rest room. We have never been disappointed wit Courteous and efficient - had me out in the time promised! 👍 The waiting room was clean as were the rest room. We have never been disappointed with Heritage Toyota! More
by Thomas
Other Employees Tagged: Katie Smith
Helpful 
April 24, 2019
Great customer service Great customer service. I spoke with a few different employees at Heritage Toyota and they were all friendly and knowledgeable. I explained to them ex Great customer service. I spoke with a few different employees at Heritage Toyota and they were all friendly and knowledgeable. I explained to them exactly what was going on with my vehicle and they fixed it. They took down detailed notes and made everything right. More
by Brent253
Other Employees Tagged: Jessica Brooks, Katie Smith
April 22, 2019
Friendly and pleasant staff Everyone I encountered was very friendly, helpful, and even apologetic because they weren't able to help me immediatley upon arrival (I only had to wa Everyone I encountered was very friendly, helpful, and even apologetic because they weren't able to help me immediatley upon arrival (I only had to wait a few minutes while the clerk pulled another customer's car around). It was very nice that they pulled my vehicle to the entrance when I was picking up, rather than sending me out into a sea of cars to try and find it on my own. My only complaint was that I had to wait until 5 for a call that my car was ready. I dropped it off at quarter after 7am, and was hoping it would be ready when I was done work at 4. My previous dealership always asked when I'd be back (4pm) and it was always ready for me when I arrived. More
by ErinVT
April 15, 2019
Total maintenance service was outstanding. Total maintenance service was performed quickly, efficiently and with total professionalism. I highly recommend having your vehicle serviced at Herita Total maintenance service was performed quickly, efficiently and with total professionalism. I highly recommend having your vehicle serviced at Heritage Toyota. Very happy with the work performed by everyone. More
by Manning, t 98
Other Employees Tagged: Christine Donahue , Ryan Allen, Jay Jerger, Tom Kulhowvick, Dana Lawrence, Brandy St. Peter
March 15, 2019
Best car dealer! Every time I need something, like parts, or service everyone is friendly and professional! Even the sales people make it easy buying a new vehicle! He Every time I need something, like parts, or service everyone is friendly and professional! Even the sales people make it easy buying a new vehicle! Heritage Toyota is the best in my book! More
by Preston 13
Other Employees Tagged: Josh Cousino , Eleni Floyd, Tom Kulhowvick, Katie Smith
March 10, 2019
Great service as always! Kate Smith is the best! Love the drive through and the fact that they bring the vehicle back to you when finished. as always! Kate Smith is the best! Love the drive through and the fact that they bring the vehicle back to you when finished. More
by The Happy Haflinger
Other Employees Tagged: Katie Smith
March 09, 2019
Service people went above and beyond First off parent company Toyota replaces frame on my 11 yr old Sequoia under warranty. Then the H team made the experience that much better as nothin First off parent company Toyota replaces frame on my 11 yr old Sequoia under warranty. Then the H team made the experience that much better as nothing ever goes as planned. They were great More
by Chud
Other Employees Tagged: Chuck Heingartner, Dana Lawrence
December 13, 2018
Chuck Heingartner Salesperson Extrodinaire Professional and a pleasure to do business with...Chuck is knowledgeable and available. Always a great experience at Heritage Toyota and their excell Professional and a pleasure to do business with...Chuck is knowledgeable and available. Always a great experience at Heritage Toyota and their excellent staff. Love my Rav 4! More
by cindymit13
Other Employees Tagged: Christine Donahue , Chuck Heingartner
December 12, 2018
Excellent sales person Chuck Heingartner The first time going to Toyota I met Chuck. He was so helpful and personable that I bought a car from him. He was very informative and explained clea The first time going to Toyota I met Chuck. He was so helpful and personable that I bought a car from him. He was very informative and explained clearly all the features of the car I was interested in. More
by Eileen
Other Employees Tagged: Christine Donahue , Chuck Heingartner
November 30, 2018
Snow Tire Purchase Thank you Kate! I so appreciated your time this past week. I was quoted a price for 4 snow tires over the phone when I made my appointment but when Thank you Kate! I so appreciated your time this past week. I was quoted a price for 4 snow tires over the phone when I made my appointment but when I received the final bill, it was much more than I was told. You honored the price I was quoted. I can't tell you how much that meant to me! Thank you to everyone who greets me promptly every time I come in the door! Even when you are at your busiest, you all have smiles on your faces and get everyone through so quickly. Customer service is super hard, but you all make it look easy! Thank you again! More
by MoCitro
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