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Kate Castonguay
Refer Me
60 Reviews
Dealership Experience
9 yrs, 11 mos
Industry Experience
21 yrs, 1 mo
60 Reviews
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60 Reviews of Kate Castonguay
Helpful 
June 24, 2020
Always a good experience when having service preformed at Heritage. They made me real really respected as far as dealing with the virus. Everyone did their best to keep thing rolling along in an orderly fash Heritage. They made me real really respected as far as dealing with the virus. Everyone did their best to keep thing rolling along in an orderly fashion Thanks More
by Wink
Other Employees Tagged: Kyle Chamberlain
June 03, 2020
Very easy, dropped car off the night before. Was kept informed of progress via text. Pick up was smooth, all and all an excellent experience informed of progress via text. Pick up was smooth, all and all an excellent experience More
by Redsoxfanvt
Other Employees Tagged: Taylor Josephson
May 30, 2020
Great Ready when promised. The 25 word minimum seems excessive. All done very efficiently and safely. Missed the people interaction.. All good. I’m short 4 Ready when promised. The 25 word minimum seems excessive. All done very efficiently and safely. Missed the people interaction.. All good. I’m short 4 words. More
by dgoodrich69
Other Employees Tagged: Brandy St. Peter
May 12, 2020
service of toyota truck, tundra 2011 Heritage Toyota did an excellent job diagnosing trucks problem, and also gave required service to other needed systems. staff polite, time needed was Heritage Toyota did an excellent job diagnosing trucks problem, and also gave required service to other needed systems. staff polite, time needed was convenient, cost reasonable.thank you. More
by miracle3737@msn.com
April 30, 2020
Good experience in difficult times In these times of physical isolation this dealership did a very good job of accommodating customers. Directions were clear, and although customers co In these times of physical isolation this dealership did a very good job of accommodating customers. Directions were clear, and although customers could not go inside there were good accommodations outside. Luckily the weather cooperated. The notices and directions prior to arrival were excellent. More
by Jack
Other Employees Tagged: Jay Jerger, Katie Smith
April 24, 2020
regular checkup Given the covid 19 situation my 2016 Avalon had a regular checkup plus winter tires off and summers put on. We left the car overnight and returned the Given the covid 19 situation my 2016 Avalon had a regular checkup plus winter tires off and summers put on. We left the car overnight and returned the next day.to get it.Not as convenient as before but it is what it is. We've owned Toyotas since 1974 and I look forward to buying a new one next year. More
by ardriscoll
April 11, 2020
Trying times During this difficult period of most of society being shut down by the coronavirus, Heritage Toyota has done an excellent job of informing it's custom During this difficult period of most of society being shut down by the coronavirus, Heritage Toyota has done an excellent job of informing it's customers and making much needed service available in as safe a way as possible. That is much appreciated and Heritage Toyota completed my required State Inspection and an overall check up on my vehicle and I now feel safe for my limited traveling. Ray Muzzy did an outstanding job of fitting me in for the needed service and making sure my needs were met. Ray and Kate Castonguay have always made it easy and a pleasure for me to do business with Heritage Toyota. They are to be commended. More
by RobertR99
Other Employees Tagged: Ray Muzzy did a great job, Kate Castonguay provided great email info
April 11, 2020
Everything went well. Including the fact that my out of work service advisor sent me in the right direction to get my questions answered. I was impressed Brandi did the despite fact she was furloughed beca work service advisor sent me in the right direction to get my questions answered. I was impressed Brandi did the despite fact she was furloughed because of the virus. More
by charles.rathbone
Other Employees Tagged: Brandy St. Peter
March 31, 2020
Great service experience. I appreciated the new “touchless” approach in the Service Department. Appointment was scheduled promptly, finished on time and communications throughout where clear. “touchless” approach in the Service Department. Appointment was scheduled promptly, finished on time and communications throughout where clear. More
by Riley
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