Kassandra Benson

Great dealership to work with. Service department is so accommodating. Have used them for years. Sales staff and financing are very professional. Service department is so accommodating. Have used them for years. Sales staff and financing are very professional. More

Helpful 1

Report | Print

Great experience. Friendly staff, accommodating sales team, and the service team was also very helpful. Friendly staff, accommodating sales team, and the service team was also very helpful. More

Helpful 0

Report | Print

Well, I have never owned a MB until now. My experience with Mr Mitchell and staff was just great. Jeff was very patient and informative. The people make the dealership and I was very appreciative and pl with Mr Mitchell and staff was just great. Jeff was very patient and informative. The people make the dealership and I was very appreciative and pleased. More

Helpful 0

Report | Print

Mercedes Benz of Raleigh is a very professional dealership. They treat their customers first class. Everyone at Mercedes Benz of Raleigh does their best to make the customer feel welcome. dealership. They treat their customers first class. Everyone at Mercedes Benz of Raleigh does their best to make the customer feel welcome. More

Helpful 0

Report | Print

I have always hated the process of buying a vehicle, but buying from George Brown and Leith Mercedes-Benz of Raleigh changed that! I leased my GLC300 from George ~ three years ago and just recently purchas buying from George Brown and Leith Mercedes-Benz of Raleigh changed that! I leased my GLC300 from George ~ three years ago and just recently purchased it. He made the process seamless. He was never pushy. I felt like I was working with a good friend. I have had very bad experiences with car dealerships, so I am very critical of sales and service. Kassandra is my service manager, and she is great! I worked with Jake on the financial end of things, and he made it all very easy. He helped me find the extended warranty that worked best for me. Everyone I've come in contact with at this dealership has been both professional and personable. George came highly recommended, and he certainly lived up to his reputation! I appreciate his knowledge, care, and concern. I'll stop in and say hello when I come in for service; but I love this vehicle so much, I may drive it until it falls apart . . . and with a Mercedes-Benz, I hear that could be forever!!!!! More

Helpful 0

Report | Print

Great people, great service, beautiful cars. Great job! This is our 2nd lease from this dealership and we upgraded to a larger Mercedes.350. Very Happy with George and the MB team job! This is our 2nd lease from this dealership and we upgraded to a larger Mercedes.350. Very Happy with George and the MB team More

Helpful 0

Report | Print

Dealership is very clean and comfortable place to do business in. Friendly salesmen and no pressure applied to buy. Gary was very knowledgeable regarding features of the car business in. Friendly salesmen and no pressure applied to buy. Gary was very knowledgeable regarding features of the car More

Helpful 0

Report | Print

Unexpected blowout After having the side walls of my tire slit due to hitting a pot hole, I wasn't sure that if I would get my car back the day of due to the not having After having the side walls of my tire slit due to hitting a pot hole, I wasn't sure that if I would get my car back the day of due to the not having a scheduled appointment. Kassandra said she would do all she could to get me back on the road. And she did just that More

Helpful 0

Report | Print

Hurricane Help I just wanted to let you know how very grateful I am for the help that Kassandra and Shawn gave us last week prior to the hurricane. I contacted t I just wanted to let you know how very grateful I am for the help that Kassandra and Shawn gave us last week prior to the hurricane. I contacted the local Mercedes dealer in Wilmington NC for help after a fault developed on our Sprinter Satellie Truck. They told me it was nothing to worry about and sent me away even after I was concerned about the limited restarts that could come into play. The following morning the message appears on my dashboard and I called your dealership for help. Kassandra got right on the case and had Shawn standing by with the parts in order to get us back in the road. The worry of covering the hurricane was bad enough never mind having to be concerned that I only had a limited number of engine stop start cycles remaining. I drove out to Raleigh from Wilmington and was back operational for the following days news coverage. I can’t thank her and Shawn enough for their professionalism and excellent service to CBS News. They are a credit to your company. Thank you all yet again for helping us on this very important news coverage. Adrian Kill CBS NEWSPATH Washington DC More

Helpful 0

Report | Print