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96 Reviews of Karen Vieira
August 05, 2015
Wait a week for service, problem caused by them! I recently had my oil changed at Cityside Subaru, only to have them tighten the oil filter so much that it cracked. A few weeks later, I noticed a bur I recently had my oil changed at Cityside Subaru, only to have them tighten the oil filter so much that it cracked. A few weeks later, I noticed a burning smell and smoke coming from my engine. I had my car towed to Cityside, only to hear that they would look at my car NEXT week! Luckily, they were very nice they squeezed my car in to check if the issue was a quick fix. I'm happy they squeezed by car in, as they realized the issue was an easy fix and caused by them! More
by wsilk12
Verified Customer
Helpful 
August 05, 2015
Great Service This was my absolute best experience with service at a dealership. They were attentitive, thorough, fast and polite. I purchased a used Mini Cooper a This was my absolute best experience with service at a dealership. They were attentitive, thorough, fast and polite. I purchased a used Mini Cooper and then had it serviced. Both of these experiences were wonderful and I would highly recommend City Side Subaru! More
by NARDONECL8
Other Employees Tagged: Tom DAlessandro
August 03, 2015
Consistently fantastic I have gone to Cityside several times for service for both my own Subaru and my wife's Subaru. They are consistently good - call back when they say t I have gone to Cityside several times for service for both my own Subaru and my wife's Subaru. They are consistently good - call back when they say they will, usually finish sooner than they think they will, and help out by providing loaner cars for longer service. I only wish they were closer to where I live, but they can't do anything about that! Thanks Cityside! More
by OTSERP
July 30, 2015
First scheduled maintenance The team at Cityside took great care of me and my new Impreza. It was good to see Darren again, and Ron and Karen hooked me up with a gift certificat The team at Cityside took great care of me and my new Impreza. It was good to see Darren again, and Ron and Karen hooked me up with a gift certificate for some lunch at a restaurant while I waited for my car. Very classy. More
by JJHINSON
Other Employees Tagged: Ron Messina, Darren Shin
July 30, 2015
Quick and thorough! Initially I was quoted at 2 hours for service, but they wrapped up early. Great customer service, very welcoming! Also, they cleaned up some brake res Initially I was quoted at 2 hours for service, but they wrapped up early. Great customer service, very welcoming! Also, they cleaned up some brake residue as well, which was wonderful. More
by JULIARICKEY
Other Employees Tagged: Ron Messina
July 28, 2015
Short block replacement CitySide noted the oil consumption of my 2012 Impreza and made an appointment to replace the necessary parts at no charge to me. CitySide also provid CitySide noted the oil consumption of my 2012 Impreza and made an appointment to replace the necessary parts at no charge to me. CitySide also provided a loaner car at no charge for the duration of the service. I appreciated CitySide's response and attention to the situation. Since the replacement the car has driven well and I hope that too-frequent low oil indications are now in the past. More
by RNB
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