Karan Patel | Page 9

It was a good experience, overall the showroom is nice and well organized. The employees were polite and professional. The paperwork for buying the car was relatively simple. They won' the showroom is nice and well organized. The employees were polite and professional. The paperwork for buying the car was relatively simple. They won't budge a lot on the price, maybe a few hundred bucks. But maybe this is because we bought a brand new HRV. Overall very good. More

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Excellent Customer Service Excellent customer service! I walked in knowing that the deal that I had was outstanding and Karan worked quickly with his general manager to provide Excellent customer service! I walked in knowing that the deal that I had was outstanding and Karan worked quickly with his general manager to provide us with an even better deal! Goes to show they really want to earn your business. Financing took some negotiation but the finance manager was very understanding and was not pushy when it came to selling additional products. He respected our decision and made the whole experience a memorable one! Would highly recommend this dealership for anyone. Keep up the great work! More

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PURCHASED A CIVIC SI I currently purchased my first Civic SI, and as a first time young-buyer I greatly appreciate the service that I was provided by Karan (Sales Rep), Be I currently purchased my first Civic SI, and as a first time young-buyer I greatly appreciate the service that I was provided by Karan (Sales Rep), Benito (Manager), and Amanda( Financial Services). I walked in, was acknowledged promptly and told him what I was looking for and what I was interested in. He has very good Knowledge in all aspects and is very good at explaining the whole process and foreseeing possible outcomes. I would definitely recommend him! Benito and Amanda also provided exceptional service, met my expectations and beyond! And I will definitely go back soon for a CR-V for my mother* Thank you, G- More

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Honda Pilot We just bought a Honda Pilot with Kiran Patel. He did a great job and was very knowledgeable! We are very happy with our purchase.Thank you. We just bought a Honda Pilot with Kiran Patel. He did a great job and was very knowledgeable! We are very happy with our purchase.Thank you. More

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Excellent My service was amazing from beginning to end, and my sales consultant Karan Patel was awesome. Great service I really recommend these guys, I was so h My service was amazing from beginning to end, and my sales consultant Karan Patel was awesome. Great service I really recommend these guys, I was so happy with everything. More

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Excellent Service best Dealership in Houston Our experience at Russell Smith Honda was great thanks to Karan Patel hands down he has the customers interest at the heart of what he does. I work in Our experience at Russell Smith Honda was great thanks to Karan Patel hands down he has the customers interest at the heart of what he does. I work in customer service and he is awesome Thanks Karan he is a big asset to Russel Smith Honda. More

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Great Experiance I bought a new 2015 Honda CRV with R&S Honda and its been amazing journey with them and my CRV. Karan Patel from sales been very helpful addressing al I bought a new 2015 Honda CRV with R&S Honda and its been amazing journey with them and my CRV. Karan Patel from sales been very helpful addressing all my queries and smooth sales process. Thanks More

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Good customer service and fast processing. Overall good experience. Got what I wanted and sales person responded quickly on all my questions Was able to explain based on m and fast processing. Overall good experience. Got what I wanted and sales person responded quickly on all my questions Was able to explain based on my needs and get what I wanted. More

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The best car lot I visited. I have visited quite a few. I came in close to closing my co worker dropped me off as I have been searching for a car of my own since my bad divorce. He took my car and I have be I came in close to closing my co worker dropped me off as I have been searching for a car of my own since my bad divorce. He took my car and I have been without a car. It was several peopl sitting around front desk, hour was late and store would be closing not sure what time. only one person and myself was purchasing a car, Karan was the only salesperson who stood up and greeted me with a nice smile and handshake. I almost walked out because the others just stared as if the hour was late and they wanted to go home. I work in The emergency dept at Houston Methodist Hospital as a Registered Nurse, BSN. I work late long hours. Karan Patel was the most nicest salesperson I met. He made me coffee and he even warmed up and gave me Kentucky chicken as I had not eaten yet. He is what a salespersom should be. He cared about me, He told me about inqiuries that I didn't know could effect your credit. Tre the manager was also the most welcome person and acted same as Karan Patal. I am still working out the details and I need a car in the worst way. My prayers is that you all allow me to put the $15000.00 down on my vehicle. I want the banks to know that even though my credit score says low, I am not what my credit score says and I am also working diligently to work on my scores to get them disputed or paid off. Karan Patal and Tre I love them and I say hats off I have referred three people to go see KaranPatal he is the greatest.!!!! I also had the pleaseure of speaking with Dino, he too was excellent!!! Karan Patel, I loved how he got up no hesitation when all the others stared and he greeted me like I was his family. By the way he is handsome! lol! wasn't flirting but couldn't help his handsomeness. Sherry Faye Gullatte More

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Great Staff I was recommended by Prashant Palmer to come and purchase my new 2016 Odyssey from Karan Patel. Karen, made my car buying experience hassle free along I was recommended by Prashant Palmer to come and purchase my new 2016 Odyssey from Karan Patel. Karen, made my car buying experience hassle free along with Dino and Damir. Karan was not pushy and listed to my concerns. He did not feel like a salesperson but rather part of the family leading and guiding me every step of the way. I will recommend Russell and Smith to all my friends and family who are in the market to buy a Honda Thanks Mayur Bhakta More

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