Jyair Means

It's been a pleasure purchasing my vehicle from Jim Ellis Ford. Armand and Jeremy followed up promptly, anytime there was an update on my vehicle. Could even track my vehicle when It left to get the tint do Ford. Armand and Jeremy followed up promptly, anytime there was an update on my vehicle. Could even track my vehicle when It left to get the tint done at a different location. Leon did great job explaining the warranty's for me. Then the cherry on top was they delivered the Maverick straight to the house which was a huge help. You can't beat that kind of professionalism. Would buy from them again and suggest Jim Ellis Ford to everyone. Thanks again guys. Loving the new vehicle. More

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I’ve only had wonderful experiences here. First time was for an engine issue. I went to my original dealer who kept the car for two weeks only to tell me they never encountered the issue. A First time was for an engine issue. I went to my original dealer who kept the car for two weeks only to tell me they never encountered the issue. At Jim Ellis, they listened, understood, and empathized. Within one day they were able to identify the issue and order parts to correct it. They communicated consistently through the entire process and were very efficient. Now when any issues arise, I make the 30 minute drive here. They have excellent customer service, great communication, quality work, and an efficient process. Especially recommend Jyair. He makes the process a breeze and is very friendly to work with. More

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Every time that I get my vehicle serviced at this location, it is a great experience! Jyair and Kim are great personable people that truly care about their customers and community. I appreciate them location, it is a great experience! Jyair and Kim are great personable people that truly care about their customers and community. I appreciate them and I will always recommend them to anyone! More

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THE ABSOLUTE BEST. Brought in my Shelby GT350 to service. Walked out with an extremely fair deal for trade in and a beautiful new car. Jake made me feel at ease with th Brought in my Shelby GT350 to service. Walked out with an extremely fair deal for trade in and a beautiful new car. Jake made me feel at ease with the deal structure and Demetrius is the most polite, courteous, and entertaining sales professional I’ve ever had the pleasure of working with. This dealership has always taken care of my Shelby over the last year, and they’ve made me feel like family. Off to new adventures in my new purchase. More

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The gentleman that helped me was great every time I come in, and he takes care of me, I feel like I leave a little quicker than usual. in, and he takes care of me, I feel like I leave a little quicker than usual. More

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