Justin Vos | Page 5

Very friendly in every aspect, their goal is obviously to make the customer happy with the whole dealership experience. Been a customer for years, this is my 4th Toyota, and there is absolutely no reason to make the customer happy with the whole dealership experience. Been a customer for years, this is my 4th Toyota, and there is absolutely no reason to look elsewhere. More

by JBARK33OPTION Verified Customer Verified Customer

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Rodney was great. Answer all our questions, was very helpful. Justin was too, explaining all the new things. Answer all our questions, was very helpful. Justin was too, explaining all the new things. More

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The Des Moines Toyota dealership made trading cars easy. Everyone was polite & very helpful to me. Everyone was polite & very helpful to me. More

by SHARONE490 Verified Customer Verified Customer

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Good communication and explanation of the new car. Very professional to work with all the employees. Very professional to work with all the employees. More

by TIM.SANDYALEXANDER Verified Customer Verified Customer

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Our experience at the dealership was good. First evening we were there, our salesman was helpful and knowledgeable about the vehicle we were looking at. We had set up another evening to come f First evening we were there, our salesman was helpful and knowledgeable about the vehicle we were looking at. We had set up another evening to come finish purchasing the vehicle with our salesman and he wasn’t there for our scheduled time. Overall it was a good experience but just wasn’t impressed with the no show of our salesman at signing day. More

by MSJANSEN84 Verified Customer Verified Customer

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Simple process, didn’t feel pressured into committing to something I didn’t want. The staff I worked with were all transparent and helpful in the process of working through what I wanted and explaining the something I didn’t want. The staff I worked with were all transparent and helpful in the process of working through what I wanted and explaining the unknowns. He put in the extra effort and made the vehicle buying experience enjoyable. More

by kwolgast Verified Customer Verified Customer

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Fast and nice people and good service and fast service to their customers overall great their customers overall great More

by MOUSSATAHIR8 Verified Customer Verified Customer

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We were given all the attention and information needed throughout the process of selecting and purchasing our vehicle. throughout the process of selecting and purchasing our vehicle. More

by DBBARCLAY2013 Verified Customer Verified Customer

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The dealership was very clean and everyone we were in contact with were very nice and polite. My husband is an extremely picky person, he didn’t want anyone removing any stickers or cleaning or washing t contact with were very nice and polite. My husband is an extremely picky person, he didn’t want anyone removing any stickers or cleaning or washing the Rav 4 I just purchased. Derek was super abiding and very courteous of my husbands requests. That was super helpful for that could be a make or break deal in my husbands eyes. Derek’s daughter has a RAV4, like the model I just bought. When he was showing us the vehicle, I had some questions that he could reference his daughters experiences. That was very helpful and good to know info. We are not from Iowa and Brandon was good at the requests of my husband. He was very informative when we had question about businesses or restaurants. He even looked up directions for us. That was nice. The gentleman that gave me a button and gauge tutorial (I apologize I can’t remember his name, I think his name was Justin) He was very nice and patient. Not ever having the new modern gadgets vehicles have today, I knew nothing about what they do or how they worked. He was very patient and explained things in a way that was understandable. He also told me where you could go to find out more information about it. That was extremely helpful. When I was waiting at my truck for husband to return from a test drive, two of your employees came over to me to ask if I have been helped, that was nice! Overall we had a great experience. Most of all I love my new Rav 4 Thank you Joyce One question: I went to install the cargo net and I didn’t see any hooks to hang the net on. Looked on line and it just said “install provided hardware” I looked elsewhere in the vehicle but failed at finding any. Could you please give a heads up on where they may be? Thank you More

by jpoo Verified Customer Verified Customer

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Andy was awsome to work with. Very polite, knowledgeable, and was able to answer all of our questions. Would definitely recommend Andy if your in the market! Very polite, knowledgeable, and was able to answer all of our questions. Would definitely recommend Andy if your in the market! More

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