Justin Vos | Page 4

This is the second car we have purchased from this dealership. The communication is great during the search and once we have secured a vehicle this dealership is always friendly with a high degree of dealership. The communication is great during the search and once we have secured a vehicle this dealership is always friendly with a high degree of professionalism and customer service. That level of service is what makes what is normally a stressful experience into a great experience. More

by MIKE.CHRISTY1973 Verified Customer Verified Customer

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I like Toyota cars only issue was car was not the one I ordered in September ordered in September More

by NINEPUTT9 Verified Customer Verified Customer

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We were very pleased with the attention, graciousness, and courtesy that we received from Eric Cornelison. He wasn't pressuring us, and was very helpful! We started wanting a manual Tacoma. We designed and courtesy that we received from Eric Cornelison. He wasn't pressuring us, and was very helpful! We started wanting a manual Tacoma. We designed one for a delivery w/a deposit of 500 dollars. After waiting for over 6 months we ended up purchasing a Tacoma from a different dealership. The other dealership's salesman obviously didn't care about us and just wanted to make a sale. The service department at the other dealership was excellent. We weren't as happy with their salesperson. Eric reached out to us when a manual Tacoma finally came in to Toyota DM. We drove it, but since we had already purchased a Tacoma, we looked at several other vehicles. Eric was very accommodating to us. We test drove two different vehicles, and finally decided on our Cruiser. We are still trying to understand all the bells and whistles. We did appreciate the help we received getting accustomed to all the different electronics. Justin Vos was extremely accommodating and even responded several times to my emails, as I was trying to figure out my remote start etc. I hope to come back to the Toyota of DM for a second Tutorial on the cruiser. I need a bit more guidance on the technical. We did not know on the Cruiser that it took only premium unleaded gas. That was a surprise to us. No one had mentioned that earlier. Maybe they just assumed that we would know? So the end result was that we started working with Eric on a Tacoma. When one of those didn't come and we had to get another vehicle, we ordered a Tacoma with everything we wanted from a different dealership. We came back to look at the Tacoma when it finally arrived at the dealership, and we ended up buying something completely different because of Eric Cornelison. More

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Todd and Brandon did a great job on everything! . They were very helpful through the whole process . They were very helpful through the whole process More

by bmcclat06 Verified Customer Verified Customer

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Friendly, knowledgeable and accommodating salesman (Todd Feichter). He kept me well informed throughout the car buying process. Justin Vos showed me how to operate my new vehicle and was great too! Both o Feichter). He kept me well informed throughout the car buying process. Justin Vos showed me how to operate my new vehicle and was great too! Both of those men are real assets for Toyota of Des Moines. More

by WENDA.HUTCHISON Verified Customer Verified Customer

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Todd was fantastic! He took the time to help us understand the leasing process and our introduction to hybrids. He was very patient knowledgeable and approachable with He took the time to help us understand the leasing process and our introduction to hybrids. He was very patient knowledgeable and approachable with various questions. I highly recommend Todd! More

by MCPICKETT.2013 Verified Customer Verified Customer

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Everyone was professional, friendly and knowledgeable. Nick answered all of our questions and has continued to check in with us. We had a fabulous experience and would highly recommend Toyota! Nick answered all of our questions and has continued to check in with us. We had a fabulous experience and would highly recommend Toyota! More

by ANDIHALLMAN Verified Customer Verified Customer

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It took 19 months waiting, much too long. Tyler was very patient and I loved working with him. Tyler was very patient and I loved working with him. More

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It was a very nice place and everyone was very welcoming. They answered all of my questions. They answered all of my questions. More

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Worked hard to work with the resources I had. Sales team was good. They kind of took for granted that a deal was going to happen by putting the accessories on the new truck before we signed any p Sales team was good. They kind of took for granted that a deal was going to happen by putting the accessories on the new truck before we signed any purchase agreement. More

by RYCH Verified Customer Verified Customer

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