Justin Vey

Great customer service and sales representative Alec very knowledgeable about product.. represented Lithia well. Thanks knowledgeable about product.. represented Lithia well. Thanks More

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Everyone at Chevy of Fairbanks are always fantastic. Justin, Sherwood, Andrey, and Alec were all amazing the entire process. If you’re ever looking to buy a car Chevy is the place to go Justin, Sherwood, Andrey, and Alec were all amazing the entire process. If you’re ever looking to buy a car Chevy is the place to go More

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It couldn't have been a more pleasant experience. .thanks for your professional service Thanks .thanks for your professional service Thanks More

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The entire team (sales: Carlos Parker, finance: Sherwood Wilson, manager: Justin Vey) were extremely accommodating to all our needs, answered all our questions, and researched the obscure questions we had. Wilson, manager: Justin Vey) were extremely accommodating to all our needs, answered all our questions, and researched the obscure questions we had. They greatly enhanced our car buying experience. Moreover, when we had an issue with our 2021 GMC Acadia the team listed above sprung into action. 5 days after purchasing our vehicle, my wife was driving down the highway at 65 MPH when the drivetrain or transmission controller unexpectedly locked up. They towed the vehicle, repeatedly checked on my wife until she was safe. The Service team (Shana Lindsay) walked us thru what happened to the vehicle, gave us the codes, and explained what it would take to repair the vehicle. Justin made sure that we had loaner vehicle until our vehicle was repaired. At this point, we were completely satisfied. The dealership had no way of preventing this event nor could have caused the transmission to fail, but they did everything they could to make it right, and make sure we were happy. Unexpectedly the next day, Carlos (sales) called us to make sure my wife was OK, and offered a vehicle "trade" for a similar Acadia that was "in-transit", just a different color and different 2nd row seat. At this point I knew my wife would not feel safe in the first vehicle (this is the most important reason we purchased a new vehicle) and she would always be skeptical of the vehicles reliability. We met him at the dealership, we went line-by-line down the spec's sheet to make sure they were the same, and we accepted their unsolicited offer. Their friendly family-style team turned a potential catastrophic car buying experience into one of the best customer service experiences of our lives. As if the way the team took care of us wasn't enough, after purchasing the first vehicle, we paid to have a clear shield, essentially a clear vinyl sticker, placed on the front end of the vehicle. They told us they would have the same thing put on the 2nd vehicle at no cost to us. This team is truly amazing. We will continue to buy our future vehicles from them even if we are thousands of mile away. They have treated us like family and that is important to us. They will continue is get our referrals and our future business. More

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Not sure how many total vehicles over the years I have purchased from this dealership and in particular Carlos Parker, but each purchase was always a great experience and I was always treated like family. purchased from this dealership and in particular Carlos Parker, but each purchase was always a great experience and I was always treated like family. If your looking for that experience you can not go wrong here, ask for Carlos Parker he is a no nonsense kind of guy and will always take care of you. The whole team is great here. More

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Love love love our new Equinox We walked in & were immediately greeted by Trevor. We told him what we wanted in a car & our price range, thinking we were just looking. But to our su We walked in & were immediately greeted by Trevor. We told him what we wanted in a car & our price range, thinking we were just looking. But to our surprise, he found us a car with everything we wanted & more at a price we could afford. He has been amazing in follow up and helping us figure out the many “bells & whistles” of our new car! More

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Really listened to us. Had just we wanted at a good price. Tried to get us the best price for our trade in. Great service price. Tried to get us the best price for our trade in. Great service More

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Do you want a truly good experience? From the initial purchase of my trucks to the service aspect of ownership, Fairbanks GMC has gone above and beyond to insure my happiness and peac From the initial purchase of my trucks to the service aspect of ownership, Fairbanks GMC has gone above and beyond to insure my happiness and peace of mind. This is really important to me because I make a living with one of my GMC Trucks. When I walk through the doors, I know I’m amongst good people who believe in, and are enthusiastic about, their product. I can think of no higher praise for Fairbanks GMC than to say that I love my trucks, I care deeply for the people I deal with and that I’m a customer for life. More

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An amazing experience like always. My Sales Lady was knowledgeable and very helpful. I am completely Satisfied with the level of service I got from the Fairbanks Lithia. knowledgeable and very helpful. I am completely Satisfied with the level of service I got from the Fairbanks Lithia. More

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Greatest experience I've ever had at a dealership. Nicholas Hevezi made the experience easy and comfortable and trust me that is difficult to do with someone who experiences anxiety on a daily but he Nicholas Hevezi made the experience easy and comfortable and trust me that is difficult to do with someone who experiences anxiety on a daily but he made the long process fun and enjoyable and let us know what we were getting into and let us know everything going into the vehicle and what was going on as well as made sure we were comfortable waiting and made the experience not awkward like I've had at other dealerships in the past. By far best experience. More

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