13 Reviews
Write a Review13 Reviews of Justin Tatum
September 12, 2023
Fast forward friendly Talked me into a new vehicle before I was actually wanting one before I was actually wanting one More
Other Employees Tagged: TANAJAH BROWN, Brittney French
September 11, 2023
When first scheduling our service appt; I was given a date of almost two months later. After explaining it was currently due my appt was scheduled 3 weeks later. My car had to stay from 8 am until 5:00 date of almost two months later. After explaining it was currently due my appt was scheduled 3 weeks later. My car had to stay from 8 am until 5:00 pm before it was ready. When I scheduled I ask to please check all filters as they had not been changed during any service visit. When I was told my car was ready I specifically ask if any filters had to be changed and was told "no, all were good". So before leaving I ask a tech could we check the engine and cabin filter. The engine filter was questionable but the cabin filter was asbsolutely horrible and was definetly NOT checked during the service inspection even though I was told it was. What else was not checked? Who knows because the tech will not tell you the truth even when directly ask. I was very disappointed to say the least. More