Justin Poynter | Page 17

Astounding Care and Service I was truly blown away by the experience that my wife and I had with all of Falcone Subaru. We purchased a used 2005 Subaru Outback and experienced a I was truly blown away by the experience that my wife and I had with all of Falcone Subaru. We purchased a used 2005 Subaru Outback and experienced a few problems that all the staff of the dealership were eager to fix for us. The air conditioning wasn't working consistently on our test drive, so the dealership gladly fixed that for us as well as a couple cosmetic issues with the car. We then took the car to our mechanic who cleared us for the purchase. However, shortly after purchasing the vehicle, the transmission went out. Falcone Subaru gladly replaced the transmission free of charge, even though we had it inspected by our own mechanic before purchase. They really take care of their customers at this dealership!!! Justin Poynter was our sales consultant and he did an amazing job meeting our needs from the moment we walked into the door. Mr. Falcone also did some of the inspection on the car himself and let us know how much he appreciated our business, assuring us that we would be well taken care of. He even said that if we weren't comfortable with the vehicle after the repairs, he would buy it back from us. They gave us a great rental car while we were waiting on the repairs, free of charge as well. They even offered to pay our towing cost after the transmission went out. We love our Subaru and are so glad we went to Falcone! More

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Trading in my Jeep for a new Suburu Forester We had a wonderful experience here. Every single person that we worked with was extremely helpful and answered all of our questions patiently. It was We had a wonderful experience here. Every single person that we worked with was extremely helpful and answered all of our questions patiently. It was such a relaxing and easy experience! More

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