Justin Lingao
Justin Lingao at Norm Reeves Hyundai Superstore
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Justin Lingao | Page 4

Service Director

Norm Reeves Hyundai Superstore

10901 East 183rd St.
Cerritos, CA 90703

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4.6
48 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

19 yrs, 8 mos

4.6

48 Reviews

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48 Reviews of Justin Lingao

January 16, 2024

Dealership Rating
Employee Rating

Muhammad is a true professional and has incredible customer service skills that are invaluable and has made me a customer for life. More

by victoriayoung0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Hemanshu. Bagga , Muhammad in the service department

Jan 17, 2024

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear that Muhammad's exceptional customer service has left a lasting impression. We appreciate your loyalty and look forward to serving you for years to come.

January 16, 2024

Dealership Rating
Employee Rating

Love the quick, fast and easy service, I was in and out… they check my car in, gave me a loaner, returned my car in a week. Very please More

by terrancednash23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hemanshu. Bagga

Jan 17, 2024

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our quick and efficient service. Your satisfaction is our priority, and we appreciate your feedback!

January 16, 2024

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Employee Rating

Left my car because due to issue with the carpet coming off, after a day there and not receiving a word back, I decided to call and I was surprised to hear that nothing was done to the car and it would nee More

by jledezma14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hemanshu. Bagga

Jan 17, 2024

Norm Reeves Hyundai Superstore responded

We sincerely apologize for any inconvenience you experienced. Your feedback is important to us, and we're sorry for the delay you experienced. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager

January 16, 2024

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Employee Rating

Excelente atención a los clientes son muy puntuales con los servicios y cualquier duda rápido dan soluciones. More

by iriscystal1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that you appreciate our excellent customer service and prompt solutions. We look forward to serving you again in the future.

January 16, 2024

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Employee Rating

Very nice professional clean Gary O. Is nice friendly excellent service from Gary I have one issue I had the motor mount replaced last year but now the mounts are rattling again I hate t More

by nor452015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary O

Jan 17, 2024

Norm Reeves Hyundai Superstore responded

Thank you, Gary, for your kind words and positive feedback! We appreciate your business. I'm sorry to hear about the motor mount issue. Please reach out to us so that we can look into this matter.

December 20, 2023

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Employee Rating

Great service, great car. They helped us and answered all of our questions. Would recommend. More

by nicholetorresgarcia
Service Price Transparency
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Recommend Dealer
Yes
Dec 21, 2023

Norm Reeves Hyundai Superstore responded

Thank you for choosing us! We're thrilled to hear about your positive experience and are grateful for your recommendation. Safe travels in your new car!

December 13, 2023

Dealership Rating
Employee Rating

Louis was nice and helpful. I was disappointed at how long it took to do two simple updates, an inspection and a whelk balancing (dropped off the car at 10:30am and wasn’t ready More

by Dublin W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hemanshu. Bagga

Dec 14, 2023

Norm Reeves Hyundai Superstore responded

Thank you for sharing your feedback, and I appreciate your kind words about Louis. I apologize for the delays and oversight on the clock and charging; we'll use this as an opportunity to improve our service.

December 10, 2023

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Employee Rating

Very professional, courteous staff and helpful service is excellent. I would recommend this dealership to all my friends and family. More

by yunglundberg
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hemanshu. Bagga

Dec 11, 2023

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience. It's always a pleasure to serve you, and we appreciate your recommendation to friends and family. Safe travels!

December 09, 2023

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Employee Rating

the service it was the worst ever my car feels the same than before 1 More

by viesca.sanjuana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 11, 2023

Norm Reeves Hyundai Superstore responded

We're sorry to see this negative feedback and we would like to learn more about the issue you are having. To discuss this please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

December 09, 2023

Dealership Rating
Employee Rating

I was greeted right away and was out of there in less than 20 minutes. Kept me informed on any problems. More

by dennisewalsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hemanshu. Bagga

Dec 11, 2023

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience! We're delighted to hear that our team provided you with efficient service and kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future.

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