Justin Jacobs | Page 2

No problems! I think this dealership is honest. Everyone there is personable, attentive and seem to be knowledgeable of the products. I do not think they were ve I think this dealership is honest. Everyone there is personable, attentive and seem to be knowledgeable of the products. I do not think they were very interested in helping me find the Lincoln XLT that I wanted to see. More

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New truck sales We purchased 2 new Ford 150 trucks. We continually return to this dealership because of Justin Jacobs in sales. Fast, honest approach to sales. Great We purchased 2 new Ford 150 trucks. We continually return to this dealership because of Justin Jacobs in sales. Fast, honest approach to sales. Great selection on the lot. More

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Why chose any other dealership I have always dreaded buying a new vehicle due to high pressuring sales teams, and usually look at vehicles online and after business hours to avoid t I have always dreaded buying a new vehicle due to high pressuring sales teams, and usually look at vehicles online and after business hours to avoid the pressure. The Beau Townsend website was extremely easy to navigate and very informative. Their online inventory was accurate and matched what was on the lot. I appreciated the online photos of the actual vehicle instead of generic stock photos. The typical high pressure tactics used by some dealerships was not the case at Beau Townsend Ford. Very professional and knowledgeable employees and staff! Josh Otstot & Ken Emrick were awesome to work with once we decided which truck we wanted. This was my 4th purchase from Beau Townsend Ford and honestly can't imagine shopping anywhere else. More

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Salesman helpful, patient and knowledgable We have dealt with Justin Jacobs on our last three vehicles and he always takes all the time we need. He is easy to work with and is very knowledgeab We have dealt with Justin Jacobs on our last three vehicles and he always takes all the time we need. He is easy to work with and is very knowledgeable about all the models that B T sells. He always finds just the right car for us and is ready to answer questions even months after the sale. Our finance guy was very friendly and make quick work of the legal issues. More

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leasing to ownership Excellent. Smooth transition. Very Satisfied. Thank You. I want to say a personal Thanks to Justin Jacobs. Good Job. I had a good experience with ever Excellent. Smooth transition. Very Satisfied. Thank You. I want to say a personal Thanks to Justin Jacobs. Good Job. I had a good experience with everyone involved. More

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Great customer service Justin Jacobs goes above and beyond when it comes to customer service! I highly recommend his expertise if you're in the market for s new car Justin Jacobs goes above and beyond when it comes to customer service! I highly recommend his expertise if you're in the market for s new car More

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Great service! I have been looking for cars for a while and we came across one on the BT website that was perfect, and was exactly what I was looking for. We saw the I have been looking for cars for a while and we came across one on the BT website that was perfect, and was exactly what I was looking for. We saw the hours of operation and quickly drove to Vandalia to see the car. I guess service was slow, and everyone left early. Justin saw is pull in and stayed behind to help us. We went back the next day to test drive the car. He was extremely helpful with all the information he provided us. I never sensed that he was forcing us or pushing us to buy the car. Once I decided to go through with the purchase he was very aware of my time limits and worked with them as much as possible. I needed to come back the next day to finish the process with my mom, but it was Justin's day off. He came in and finished the process with us and stayed until everything was done. He was an exceptional salesman who truly values his customers. Our favorite part was how casually he dressed. My mom joked saying we wouldn't buy the car from him if he was wearing a tie. It made us feel more comfortable discussing information and working with him. More

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Great Experience This is my second purchase from Beau Townsend and both have been very easy and pleasurable (or I wouldn't have come back the second time). The friendl This is my second purchase from Beau Townsend and both have been very easy and pleasurable (or I wouldn't have come back the second time). The friendliness and honesty are exceptional and amazing. I have full confidence when I deal with Beau Townsend that I am receiving a good deal and will be treated fairly. More

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Treated With Utmost Respect Justin is an extremely concientious and respectful sales/tech person. He patiently worked with us through the purchasing process as well as the afters Justin is an extremely concientious and respectful sales/tech person. He patiently worked with us through the purchasing process as well as the aftersale operational process of our Escape`s options and amenities. Mr. Townsend`s visit with us was a real treat and there is no wonder his dealership is an absolute success due to his tenacious dedication to customer satisfaction. Thank you both very much for the tireless attention given to us, it is deeply appreciated. James/Karrol Marcheski More

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Outstanding Bought a new Explorer, process was seamless, both Jamie and Justin made sure of that. I have done business with Beau Townsend in the past, all those e Bought a new Explorer, process was seamless, both Jamie and Justin made sure of that. I have done business with Beau Townsend in the past, all those experiences were positive, just like this one. As long as the service and sales continues with this level of professionalism, I will continue to be a customer. More

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