Justin Dowling
Justin Dowling at Beck Chrysler Dodge Jeep RAM
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Justin Dowling | Page 3

Service Advisor

Beck Chrysler Dodge Jeep RAM

256 Hwy 17 North
Palatka, FL 32177

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4.9
60 Reviews
4.9

60 Reviews

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60 Reviews of Justin Dowling

April 17, 2024

Dealership Rating
Employee Rating

dealer installed recalled parts and charged me $5700 but should be free based on VIP summary report that was left in my vehicle. I will be filing BBB and consumer reports and try to recoup labor that shoul More

by rick.rivera09
Service Price Transparency
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Recommend Dealer
No
Apr 24, 2024

Beck Chrysler Dodge Jeep RAM responded

Hello Mr. Rivera, Thank you for your email response. After discussing this matter with my Assistant Service Manager, Justin Dowling, I encourage you to contact him to further address your concerns. He can be reached at (386) 328-8863 or via email at justindowling@beckchrysler.com

April 12, 2024

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Great people Great Service Thanks for getting me in and out in a timely manner. More

by fwhart
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Recommend Dealer
Yes
Apr 15, 2024

Beck Chrysler Dodge Jeep RAM responded

Thank your for the 5-star review!

April 10, 2024

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Excellent work and a Great experience, I feel very confident in the team at Beck Dodge! The service team is awesome! More

by BERSERKER191977
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2024

Beck Chrysler Dodge Jeep RAM responded

Hi Eric! Thanks for your 5-star Review! We'll see you on your next service visit!

April 07, 2024

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Several recalls were performed as quickly as possible. Let us know ahead of time if parts were available More

by francine.esposito2012
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Whitmer, Ed Demming

Apr 08, 2024

Beck Chrysler Dodge Jeep RAM responded

Hi Francine! Thank you for your review. We appreciate your business! Have a great afternoon!

April 06, 2024

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Fast service! Friendly and clean atmosphere! Love going here to the Beck family! Will continue to stay with them for all my services. More

by missilovesdewayne9297
Sales Price Transparency
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Recommend Dealer
Yes

April 06, 2024

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They are about customer service and try to let you leave satisfied and your vehicle up to par.. More

by 251KMARTIN
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Recommend Dealer
Yes
Apr 08, 2024

Beck Chrysler Dodge Jeep RAM responded

Hello Karen! Thank you for the 5-star review! Customer service is our number one goal. Our team appreciates your feedback. Have a wonderful week! We'll see you next time!

April 02, 2024

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Good and quick service, knowledgeable, I was texted messaged when my vehicle was done. Thanks.. More

by zenorz06
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Recommend Dealer
Yes

Other Employees Tagged: David Whitmer, Ed Demming

Apr 04, 2024

Beck Chrysler Dodge Jeep RAM responded

Thank you for the 5-star review! We appreciate your business. We'll see you on your next visit!

April 01, 2024

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Employee Rating

Excellent service writer experience, he explained the time and labor cost for the work. I gave a four rating instead of a five due to greasy hand prints on my vehicle when I picked it up. The work was More

by MRETHLAKE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ed Demming

Apr 04, 2024

Beck Chrysler Dodge Jeep RAM responded

Hello Michael, We apologize for the oversight when your vehicle was delivered back to you after service. This is not the type of customer experience that we consider acceptable. We are, however, glad to hear that overall, your were pleased with your visit. Thanks for allowing us the opportunity. We'll see you next time!

March 30, 2024

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Easy to get to and service is great and the staff is ready to help in anyway they can More

by EPILEFG
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Recommend Dealer
Yes
Apr 01, 2024

Beck Chrysler Dodge Jeep RAM responded

Thanks for your 5-star review! We appreciate you sharing your experience!

March 29, 2024

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Employee Rating

Very much helpful to explaining what they were doing to my vehicle and what they found and telling me it needs to be replaced More

by heineckerm
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Whitmer, Ed Demming

Mar 29, 2024

Beck Chrysler Dodge Jeep RAM responded

Hello Matthew! Thanks for your review. See you on your next service visit!

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