Justin Cheverez | Page 3

Toyota of Scranton responded

Thank you so much for your wonderful review, CHICKIEBOG! We're thrilled that you had such a positive experience with us, even though you initially didn't plan on purchasing a vehicle that day. It's fantastic to hear that Joe Gatto and Doug Stahl were able to find the perfect vehicle for you with all the features you wanted and more, and that they worked out a deal that left you satisfied. We take pride in providing exceptional service to our customers, and we're delighted that you felt like part of the family during your visit. We'll be sure to pass along your kind words to Joe, Doug, and the rest of our team. Thank you for choosing Toyota of Scranton, and we look forward to assisting you again in the future! Best regards, Toyota of Scranton Team

Toyota of Scranton responded

Dear RAY1896, Thank you for sharing your experience with us! We're thrilled to hear that Kevin provided you with excellent service and that he followed through on his commitments. Ensuring that our customers feel valued and supported is always our priority, and we're glad Kevin was able to make a positive impact. Your feedback means a lot to us, and we'll be sure to pass along your kind words to Kevin and the rest of our team. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing Toyota of Scranton. We appreciate your business and look forward to serving you in the future! Best regards, Toyota of Scranton Sales Department

Toyota of Scranton responded

SPILEGGI18, Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with us at Toyota of Scranton. Providing excellent service and ensuring our customers feel valued and supported throughout their buying experience is our top priority. It's fantastic to hear that all the team members you encountered were not only extremely nice but also knowledgeable. We're proud of our dedicated staff who go above and beyond to make sure every customer's needs are met and questions are answered. If you ever need anything else or have any questions, please don't hesitate to reach out. We truly appreciate your business and look forward to serving you again in the future! Best regards, Toyota of Scranton Team

Toyota of Scranton responded

CARLOGENTILE067, Thank you so much for taking the time to provide feedback about your recent experience at Toyota of Scranton. We greatly appreciate your kind words and are thrilled to hear that you had a pleasurable experience purchasing your 4th RAV with us. Our team strives to make the car-buying process as smooth and enjoyable as possible, and we're delighted that you found our salesperson and finance team to be exceptional. We'll be sure to pass along your compliments to them. We're also thrilled to have earned your trust as your new place for purchasing future vehicles. It means a lot to us that you've chosen to continue your automotive journey with us, especially given your positive experiences with your Tundra. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help make your ownership experience enjoyable and hassle-free. Once again, thank you for choosing Toyota of Scranton. We look forward to serving you again in the future! Best Regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear Chuckiebart, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Noah and Justin went above and beyond to ensure your satisfaction during your Tacoma purchase. Providing exceptional service is our top priority, and it's wonderful to know that they were able to make your experience with us a great one. We truly appreciate your business and look forward to serving you again in the future. Warm regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

rjs671, Hi there! It's fantastic to hear about your positive experience with Kevin and the entire Toyota of Scranton team! We're thrilled that Kevin's patient and attentive approach made your car-buying journey a pleasant one. We appreciate you taking the time to highlight the efforts of our Finance Manager, Dealer Manager, and Service Advisor Ashley Ochwat. It's great to know that they all played a role in ensuring you got another great Toyota and personalized your Tacoma TRD Off Road with accessories. Thank you for choosing Toyota of Scranton, and we look forward to continuing to provide you with excellent service. If you ever need assistance or have any questions, feel free to reach out. Safe travels in your new Tacoma TRD Off Road! Warm regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

TWOSTREULIS, Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you found all of our team members to be great and that you had an enjoyable experience. Your kind words mean a lot to us, and we truly appreciate your feedback. At Toyota of Scranton, we strive to provide excellent service to all our customers, and it's fantastic to know that we've met your expectations. If there's anything specific you'd like to highlight or any suggestions you have for us to further enhance our service, please feel free to share. We value your business and look forward to serving you again in the future. Thanks again for choosing Toyota of Scranton! Best regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear MZAWADA1378, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our team professional and helpful during your visit to Toyota of Scranton. It's always our goal to assist our customers in finding their ideal car while staying within their budget, and we're delighted to know we could achieve that for you. Customer satisfaction is our top priority, and your feedback reaffirms the hard work and dedication of our staff. If there's anything more we can do for you or if you have any further questions, please don't hesitate to reach out. We truly appreciate your trust in us, and we hope you enjoy every moment with your new car. Thanks again for choosing Toyota of Scranton. We look forward to serving you in the future! Best regards The Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear Alanna Sarti, Thank you so much for taking the time to share your positive experience with Toyota of Scranton. We are thrilled to hear that you found our dealership to be comfortable, pressure-free, and welcoming. Providing a seamless and enjoyable experience for our customers is a top priority for us. It's fantastic to know that you felt at ease and found our team easy to deal with. We truly appreciate your decision to make the 2-hour drive to choose Toyota of Scranton over other closer dealerships. Your satisfaction is our greatest reward, and we're grateful for the opportunity to serve you. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We look forward to being of service to you in the future, and thank you again for choosing Toyota of Scranton. Best regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear FLOYDIECAT, Thank you for sharing your positive experience with us! We're delighted to hear that our team was helpful and patient during your car shopping journey. Providing a great experience for our customers is a top priority, and we're glad to know we've met your expectations. Your recommendation means a lot to us, and we truly appreciate your trust and support. If you ever have any questions or if there's anything else we can assist you with, please feel free to reach out. We value your business and look forward to serving you again in the future. Safe travels, and thank you for choosing Toyota of Scranton! Best regards, Sales Team Toyota of Scranton