Justin Auchter
Justin Auchter at Cowboy Toyota

Justin Auchter | Page 3

Service Drive Manager

Cowboy Toyota

9525 E. RL Thornton Frwy
Dallas, TX 75228

5.0
200 Reviews
5.0

200 Reviews

Write a Review

Dealership Experience

9 yrs, 9 mos

Industry Experience

30 yrs, 1 mo

200 Reviews of Justin Auchter

July 11, 2023

Dealership Rating
Employee Rating

Great and excellent service again from the service advisor and the techs included. Will visit again next time service is due. Special gratitude to service advisor Shelly for her professionalism and e More

by Alwin.Varughese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: SHELLY JACKOWSKI, CARLOS LOPEZ

Jul 11, 2023

Cowboy Toyota responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, Alwin, and we hope to see you again!

July 09, 2023

Dealership Rating
Employee Rating

Excellent customer service from the employee that received my vehicle (I can't recall his name), he explained everything to me, and even provided some feedback for future services. Overall excellent More

by djordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Cowboy Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 01, 2023

Dealership Rating
Employee Rating

Excelente servicio! Mi esposo y yo quedamos sumamente complacidos con el trato y el servicio que recibimos en Cowboy Toyota. Luis Santos, fue muy atento con nosotros y c More

by naqui83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2023

Cowboy Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Luis and our team here at Cowboy Toyota.

May 18, 2023

Dealership Rating
Employee Rating

Justin always does a fantastic job for us. Couldn’t be happier with the service and the flexibility that your team provides. Thank you. More

by Shollenc
Recommend Dealer
Yes
May 19, 2023

Cowboy Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Cowboy Toyota!

May 12, 2023

Dealership Rating
Employee Rating

I enjoyed working with Yaela. She listened to my needs and went to work on my behalf. More

by ackertmary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud, SHELLY JACKOWSKI, Yaela Dror , Gabriel Hernandez in Finance

May 13, 2023

Cowboy Toyota responded

Thank you so much for choosing Cowboy Toyota! Congrats on your new purchase, Mary. Please let us know if we can be of any more assistance. We're always happy to help.

May 09, 2023

Dealership Rating
Employee Rating

We had a wonderful time by our "new" car at cowboy toyota. Ronnie Smith is a wonderful salesman. He was prompt and courteous. Kept us well informed. The place is clean. The car is a dream come true. T More

by sdstock11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Smith

May 09, 2023

Cowboy Toyota responded

Thanks for sharing your thoughts about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

April 26, 2023

Dealership Rating
Employee Rating

I haven't had an amazing car purchasing experience since 1997 when I lived in Saint Louis MO as I had with Alec Sutherland this past weekend at Cowboy Toyota. This man is a gentleman and true Texan. I came More

by cleavie.i.figueroa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud, Alec Sutherland

Apr 27, 2023

Cowboy Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Cowboy Toyota!

February 22, 2023

Dealership Rating
Employee Rating

As always, the service was fast, professional and thorough. Justin is so nice about letting me know what's needed and how long it will take. Great service! More

by marysolis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2023

Cowboy Toyota responded

Thank you for the kind words for Justin and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 18, 2023

Dealership Rating
Employee Rating

The service advisor is great to deal with as always. Thank you for your dedication in answering all the questions. More

by Rav4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: SHELLY JACKOWSKI

Feb 19, 2023

Cowboy Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

February 16, 2023

Dealership Rating
Employee Rating

Excellent techs keep me informed on what is going on. My regular tech Shelly was out,but Justin handled everything quickly. More

by txjlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BOBBIE ADKINS, LEESHA BARNES

Feb 17, 2023

Cowboy Toyota responded

Thank you so much for taking the time to leave us a five-star rating. We truly appreciate your business here at Cowboy Toyota.

Dealership Inventory (165 Vehicles)

2016 Kia Optima
used
Gray exterior
6-Speed Automatic with Sportmatic
FWD
2018 Toyota C-HR
used
Silver exterior
CVT
FWD
2019 Mercedes-Benz CLA
used
White exterior
7-Speed Automatic
FWD
2021 Nissan Versa
used
Red exterior
CVT
FWD
2022 Toyota Highlander
new
Black exterior
8-Speed Automatic
FWD
2022 Lexus IS
used
White exterior
8-Speed Automatic
RWD