JOHN PENA
JOHN PENA at Cowboy Toyota
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JOHN PENA

SERVICE ADVISOR

Cowboy Toyota

9525 E. RL Thornton Frwy
Dallas, TX 75228

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4.7
49 Reviews
4.7

49 Reviews

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49 Reviews of JOHN PENA

May 09, 2024

Dealership Rating
Employee Rating

Very helpful and courtesy, I went in for an old change and came out with the new car. More

by Monique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud , Ivan Williams

May 10, 2024

Cowboy Toyota responded

Monique, Thanks for sharing about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

March 12, 2024

Dealership Rating
Employee Rating

I only take my 2014 Prius to Cowboy Toyota for service because I trust their team and I never get asked by someone if I want to buy a new car. They have great waiting areas with fast wifi if you need to w More

by ErinDaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Cowboy Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Erin, and look forward to your next visit.

January 25, 2024

Dealership Rating
Employee Rating

Josh was very helpful in finding what we wanted in a vehicle. Looked up all the specs we asked for More

by Ntoscano
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Wells

Jan 27, 2024

Cowboy Toyota responded

We are so glad that Josh had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

November 25, 2023

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Employee Rating

I feel the staff is just awesome! They answer every question that I have and make sure I understand everything that is presented to me. More

by Maria Mercado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Ruiz

Nov 26, 2023

Cowboy Toyota responded

Thanks for sharing your thoughts about your experience with Cowboy Toyota. We appreciate your business, Maria, and hope to see you again soon!

October 28, 2023

Dealership Rating
Employee Rating

Karissa helped us by locating a hard-to-find model and getting her hands on it. Not only did we need some very specific features, but also we needed it in a hurry to replace a vehicle that had been total More

by jande1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Karissa Carrasco , Armando Medina

Oct 29, 2023

Cowboy Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Karissa met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

October 21, 2023

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Employee Rating

The people at the dealership were most friendly & helpful. I enjoyed the experience. Thank you, Cowboy Toyota More

by vhopwoodinc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2023

Cowboy Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 21, 2023

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Employee Rating

Made everything easy & quick. First car purchase got me approved fast no problems highly recommend to work with him! More

by lindaneria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Williams, Bethany Smith

Sep 23, 2023

Cowboy Toyota responded

Thanks for sharing your thoughts about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

August 31, 2023

Dealership Rating
Employee Rating

This dealers ship is one of the best Toyota dealerships in Texas. I highly recommend ! More

by elvisjimenez525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Cowboy Toyota responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, Elvis, and we hope to see you again!

August 19, 2023

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Employee Rating

The service department is always nice and gets service done in a timely matter.. Also very clean department. More

by lindhen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2023

Cowboy Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 12, 2023

Dealership Rating
Employee Rating

Went in for my state inspection. Got me in and out with a minimum of fuss. Recommended. More

by stedmantx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Cowboy Toyota responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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