Justin Auchter | Page 19
Service Drive Manager
Cowboy Toyota
9525 E. RL Thornton Frwy
Dallas, TX 75228
200 Reviews
Write a ReviewDealership Experience
9 yrs, 9 mos
Industry Experience
30 yrs, 1 mo
200 Reviews of Justin Auchter
October 01, 2018
Truly amazing sales and service. I walked in and explained what I was looking for. Dj listened, set a plan in motion, and lead me to a new Toyota that I very much wanted. Didn't think I walked in and explained what I was looking for. Dj listened, set a plan in motion, and lead me to a new Toyota that I very much wanted. Didn't think I could afford it but the finance team there worked their magic and made it happen. Couldn't be happier with my purchase. More
Other Employees Tagged: Richard Breaud , Felanna Davalos, David "DJ" Jones
September 30, 2018
Excellent caring genuine service I would definitely recommend Scott and the rest of the cowboy team from sales to service - I’ve beem with them for almost 5 years now and have never h I would definitely recommend Scott and the rest of the cowboy team from sales to service - I’ve beem with them for almost 5 years now and have never had a bad experience More
Other Employees Tagged: Scott Henderson, Tobias Fulton, Billy Goss , Doug Chambers, Felanna Davalos
September 29, 2018
Great coordinated service Everyone was informative, helpful and engaged. There was not any pressure from anyone. They all were sincerely intent on providing an excellent custom Everyone was informative, helpful and engaged. There was not any pressure from anyone. They all were sincerely intent on providing an excellent customer experience. I will definitely buy my next vehicle from them. Thanks! More
Other Employees Tagged: Richard Breaud, Pedro Flores , Gabriela Traylor
August 08, 2018
Shelly is AWESOME! Shelly Jackowski provides excellent customer service! She is organized and efficient. In this fast paced world, Shelly helps in getting my car in and Shelly Jackowski provides excellent customer service! She is organized and efficient. In this fast paced world, Shelly helps in getting my car in and out in short order. She is thoughtful of my time, for which I am most grateful! I will continue service and new purchases at Cowboy because of Shelly! Shelly and Justin make a great team and help each other service their clients. More
Other Employees Tagged: Shelly Jackowski
July 21, 2018
Pleased with service from Cowboy Toyota I’ve been a satisfied customer of Toyota for many years. I’ve encountered great salesmen and great service when I’ve needed car repairs😊. I’ve been a satisfied customer of Toyota for many years. I’ve encountered great salesmen and great service when I’ve needed car repairs😊. More
Other Employees Tagged: Rodney Houston
July 21, 2018
Great Dealership From the moment we parked at the front door until the time we drove off in my Toyota RAV4 we were treated special. Our salesman, Billy God’s, was out From the moment we parked at the front door until the time we drove off in my Toyota RAV4 we were treated special. Our salesman, Billy God’s, was outstanding. My Dad is 97 and walks with a walker. Every car we looked at Mr. Goss made sure my Dad could see and that he took every test drive. I am so happy with my new car, and I will buy all my cars from Cowboy Toyota. More
Other Employees Tagged: Richard Breaud, Billy Goss
June 01, 2018
Best car buying experience of my life see Bill Goss sales.. Best dealership car buying experience I have ever experieced. The professionals there knew what I wanted and made it happen with no stress and no pr Best dealership car buying experience I have ever experieced. The professionals there knew what I wanted and made it happen with no stress and no pressure. I got what I wanted and I would highly recommend this dealership to anyone. More
Other Employees Tagged: Richard Breaud, Brad Allen, Billy Goss
November 09, 2017
Maintenance They have an excellent quality of service! I love coming here because they know how to take care of me in any situation I may have for the car. The st They have an excellent quality of service! I love coming here because they know how to take care of me in any situation I may have for the car. The staff is just amazing! More
Other Employees Tagged: Shelly!!
November 07, 2017
Extraordinary I just want to give recognition to Justin Archer and Sheila Jackson for their excellent service each time I visit for service to my vehicle. They bot I just want to give recognition to Justin Archer and Sheila Jackson for their excellent service each time I visit for service to my vehicle. They both always ensure that my needs are met with my vehicle and make sure they keep me posted on issue surrounding my vehicle. The time promised is always the time I get my car back finished give or take some time, but they have kept me posted. I enjoy going there for service as they make me feel superior and they both do a superior job. Thank you Justin and Sheila! I appreciate you! More
Other Employees Tagged: Rodney Houston, Sheila Jackson-She is very kind and very professional. Extradorinary saleswoman!
January 01, 2017
SUPER NICE and helpful Service Department! I was considering purchasing a used Tundra from a non-Toyota Dealer, and I wanted a pre-purchase inspection. After searching for options, I chose Cowb I was considering purchasing a used Tundra from a non-Toyota Dealer, and I wanted a pre-purchase inspection. After searching for options, I chose Cowboy Toyota over a closer Toyota Dealership, simply because their online reviews were considerably better. Shortly after arriving at the Service Department, a female Service Advisor walked out to the truck I'd brought for inspection, and she immediately began to point out issues with the truck. By chance, a veteran mechanic was walking by us and took the time to answer our questions. He then looked under the hood and crawled underneath the truck with his flashlight, noting several serious problems where an attempt had been made to conceal them. Not only did they strongly recommend that I not purchase the truck, they wouldn't even accept any payment for their time or effort. That kind of kindness and customer service are unfortunately rare these days, especially in the car business. These people were super nice, and certainly lived up to their great reputation. I would gladly do business with them in the future! More