Julian Aversa
Julian Aversa at Larry H. Miller Hyundai Peoria
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Julian Aversa | Page 4

Client Advisor

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

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5.0
48 Reviews

BORN IN ARROWHEAD, AZ PREVIOUS OCCUPATION; I.C.E. HOBBIES: VIDEO GAMES AND WORKING OUT FAVORITE THING ABOUT WORKING AT PEORIA HYUNDAI: THE PEOPLE AND THE PRODUCT! FAVORITE MOVIE: DEAD POOL

Dealership Experience

5 yrs, 3 mos

Industry Experience

5 yrs, 3 mos

Languages Spoken

English English

5.0

48 Reviews

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48 Reviews of Julian Aversa

November 24, 2021

Dealership Rating
Employee Rating

I recently purchased a new vehicle at Larry Miller Hyundai. I truly appreciated the no pressure environment and everyone there was so friendly and professional. I can’t speak highly enough about Julia More

by mtnbikingchick
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Metcalf , Renee Nicely

Nov 24, 2021

Larry H. Miller Hyundai Peoria responded

It's great to hear from you! Treat you to the laid-back experience you were looking for. We appreciate your excellent review and hope to work with you again soon.- Rick Trinkl, General Manager

November 07, 2021

Dealership Rating
Employee Rating

It was well our drive from the East Valley to go to Larry H. Miller Hyundai Peoria! This was the best car buying experience I've ever had. Julian was personable, professional & a complete pleasure to work w More

by Sara A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2021

Larry H. Miller Hyundai Peoria responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Rick Trinkl, General Manager

September 04, 2021

Dealership Rating
Employee Rating

When I went to pick up my car after a 2 month long wait, I discovered that A) there was ~$1400 in port-installed "options" which can't be refused or were mentioned ahead of time (I get that this isn't in th More

by John Oliver
Quality Of Work
Price
Recommend Dealer
No
May 22, 2024

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to share your concerns about your recent experience with our dealership. We're glad to hear that overall, you had a good experience, but we're truly sorry that we fell short of meeting your expectations in several key areas. First and foremost, we apologize for the surprise and frustration caused by the additional charges you discovered when you picked up your car. We understand that it's unacceptable to add fees without prior notification or consent, and we're taking steps to ensure that our customers are better informed about any additional costs. Regarding the port-installed options, we acknowledge that these were not mentioned during the initial pricing process. We should have provided more transparency and communicated with you more effectively. We will make sure to review our processes to prevent this from happening again in the future. Regarding the additional charges we added, we apologize for any confusion or frustration caused. We understand that these charges were not discussed or approved with you prior to the sale, and we should have been more transparent about our practices. We will review our pricing and add-on policies to ensure that we are providing clear and accurate information to our customers. We want to assure you that we value your business and appreciate your feedback. We will do our best to ensure that our customers are treated with honesty and transparency in the future. Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

August 07, 2021

Dealership Rating
Employee Rating

I wish I could put them at a 3.5. The reason why I say 3 is because of my mental experience in the dealership. The day I walked in I made sure I walked out with a car but it was very stressful on the amount More

by Chrysrivera93
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Addison Garrett, Jeff Alves, Jorden Smart, Hunter Wood , Jordan Manchego, Renee Nicely

Aug 09, 2021

Larry H. Miller Hyundai Peoria responded

Hello there, it’s great to hear from you! We always try to provide a 5-star experience so if there’s anything else we could have done to improve your visit, please let us know. - Rick Trinkl, General Manager

June 21, 2021

Dealership Rating
Employee Rating

The customer service we received at Larry Muller Hyundai in Peoria was incredible. We were attended by Julian Aversa and he truly cared for our understanding of the vehicle and the pricing. It’s a low press More

by adhalbetancur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2021

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager

June 18, 2021

Dealership Rating
Employee Rating

Julian and the staff were are extremely helpful. I am thankful I chose Larry Miller for my next vehicle purchase. I love my Tucson and will gladly refer friends and family to Larry Miller. More

by Michele Heriot
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Alves

Jun 18, 2021

Larry H. Miller Hyundai Peoria responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Rick Trinkl, General Manager

June 11, 2021

Dealership Rating
Employee Rating

Experience was the best from previous years. Julian Aversa, Robert Smith did everything to make sure I got what I needed. Julian was especially helpful in explaining and showing us how to operate the More

by joelastinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dshon Warren , Robert Smith

Jun 11, 2021

Larry H. Miller Hyundai Peoria responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Rick Trinkl, General Manager

April 01, 2021

Dealership Rating
Employee Rating

Absolutely loved my car shopping experience. I trusted Julian and Rashaun his assistant and I minimized my time being at the dealership by being prequalified. More

by carolynfisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Renee Nicely

Apr 05, 2021

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Rick Trinkl, General Manager

March 22, 2021

Dealership Rating
Employee Rating

Was a pleasure doing business with client advisor Julian Aversa. Smooth transaction. All options were covered and explained. Great deal and got what we . wanted at a excellent price. Definitely recomme More

by raha6891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2021

Larry H. Miller Hyundai Peoria responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Rick Trinkl, General Manager

March 21, 2021

Dealership Rating
Employee Rating

Julian Aversa “Client Advisor” his title fits his personality. He guided us through the best scenario and knowledgeable at his field you got a A+. More

by usmc77
Recommend Dealer
Yes
Mar 22, 2021

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager

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