Juda Shamay

Jude is very helpful and supportive. It was nice experience working with him. I would recommend him for his excellent service and assistance with my car purchase. Thanks! It was nice experience working with him. I would recommend him for his excellent service and assistance with my car purchase. Thanks! More

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Very inform salesman. No problem with trade or taking delivery on new Escalade. Would recommend Crest No problem with trade or taking delivery on new Escalade. Would recommend Crest More

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Juda was very attentive to all of our questions and kept us updated throughout the entire process. He is a great salesman and we enjoyed buying from him! We highly recommend buying from him and Crest Cadill us updated throughout the entire process. He is a great salesman and we enjoyed buying from him! We highly recommend buying from him and Crest Cadillac! More

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Juda was awesome and very helpful. Very knowledgeable and went the extra mile during this process. Very knowledgeable and went the extra mile during this process. More

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I visited Crest to take a second look at a used Audi S5 that I had previously test driven. I originally was helped by Austin but he was off that day and Juda filled in for him. I had been struggling with m that I had previously test driven. I originally was helped by Austin but he was off that day and Juda filled in for him. I had been struggling with my decision on which car I wanted to get. I was going back and forth between the used Audi and a new BMW. I came very very close to putting a deposit down to hold the vehicle while I waited on some settlement funds for a down payment. I told Juda to get eveything started but I got cold feet at the last second as I was still undecided on what I really wanted to buy. Juda sat with me and went over the postives and negatives of each vehicle. I didn't feel pressured to decide or like i had to buy from them. Ultimately I came to the conclusion that, while I like both vehicles and the Audi was a great deal, my heart was with the BMW. Juda told me I had to go with my heart and not have any regrets (despite that meaning I wasn't going to be buying from them which I really appreciated). I was there late around closing time and he didn't make me feel bad for changing my mind. He could have gotten frustrated with me for doing so and I would have totally understood but he was very professional about it. If you're looking for a vehicle and stop by Crest you'll be in good hands with Juda, no doubt about it. More

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Extremely poor customer service after purchasing a new 2024 Cadillac CT 5 After taking delivery of my new car I received a call from the dealership that my license plates were in and ready for pick up. 2024 Cadillac CT 5 After taking delivery of my new car I received a call from the dealership that my license plates were in and ready for pick up. Unable to return to the dealership, I asked my daughter if she could stop by the dealership and pick up my plates. (Going out of her way taking her daughter to Special Needs School) Later when I went to put the plates on the car, I noticed that there was no bracket on the front of the car to install the plate. Why would the dealer let the vehicle leave the lot without a required part attached to the car. ( Texas law REQUIRES that vehicles displayed from and rear license plate or be subject to $200 in fines) The dealership must know what the motor vehicle laws require. I called the dealership to get an appointment to install the bracket. I was told just display the plate on the dashboard. Later a person named Chris called and left a voicemail (I was on a long distance business call and couldn’t answer his call). Chris left a message that he would call back .Several hours later I called the dealership back and ask to speak to Chris . The phone continued to ring for well over a minute without anyone answering the phone. I hung up and called again. After several more calls a lady answered the phone and said she would forward my call to Chris. Listening to music for several minutes the lady returned to me and informed me that t that Chris was unavailable and she would leave him a note to call me. .That was over TWO DAYS AGO and Chris still has not contacted me. Later in the in afternoon I called the dealership again and asked to speak to the General Manager or the Owner. I was told that is the same person. I waited on hold for a couple of minutes and then I was told that the General Manager/Owner was not available. The lady took my name and number and she would leave the person a note to call me. Two days later still no return call. I think that once you jump the curb, in your new car Cress Cadillac could care less about customers. The next problem I had was that some genius thinks it is a good idea to Super Glue a sticker on the windshield where a toll tag needs to be installed. It took me over an hour to remove the sticker that they had installed. I had to spray a special glue remover several times on the sticker and then take a razor blade and scrape the sticker off in order to place my toll tag in the proper spot. I already had a bill from NTTA because I had not yet received my toll tags. One problem was that the temporary paper plates and my replacement plates that the dealership gave me didn’t match. So more bills until I contacted NTTA with the new plate numbers. Since I was leaving on a business trip and no plates on the front of my vehicle I felt it best that I take a difference from of transportation to avoid any penalty of driving in violation Texas laws. I was able to have my daughter ( after going out of her way talking her Special Needs Child from Prosper to Plano take the car back to the dealership) and have the bracket installed on the car … THAT SHOULD HAVE BEEN INSTALLED BEFORE DELIVERY I am not at all impressed with their service and doubt that I will ever use their service department for any reason. My advice is if you for some reason you purchase a vehicle from Cress Cadillac that you make sure it has been fully serviced to meet all state and federal requirements. More

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Bought a used truck from Crest this weekend. The entire experience was professional and first rate. Enjoyed working with Juda and Schuyler. The entire experience was professional and first rate. Enjoyed working with Juda and Schuyler. More

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my sells representative was great and I felt he payed special attention during and after our purchase. I would highly recommend him and I will call him when I am ready to purchase my next Cadillac! special attention during and after our purchase. I would highly recommend him and I will call him when I am ready to purchase my next Cadillac! More

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Crest Cadillac is a very professional dealership with positive, courteous sales associates. Juda provided excellent customer service. positive, courteous sales associates. Juda provided excellent customer service. More

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The team at Crest Cadillac always outperforms my expectations! This is the 4th car we purchased here and they just keep getting better and better. Great value and their personal approach make me expectations! This is the 4th car we purchased here and they just keep getting better and better. Great value and their personal approach make me wonder why I would ever go anywhere else. More

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