Juan Morla | Page 3

Ahmed was great, really found me a great vehicle and have me a great deal me a great deal More

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He made sure i walked out with something. But today was my first time driving the car all day and now a light popped up. So i don't know whats going until i get it checked out. I hope he didnt just try n g my first time driving the car all day and now a light popped up. So i don't know whats going until i get it checked out. I hope he didnt just try n get me into something to get me outta there. And sold me something that was messed. He seemed like he's was trying to help me to the best of his ability tho. More

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These guys helped me before and now they helped me again and again I am satisfied. I would recommend them to anybody, they're awesome people. and again I am satisfied. I would recommend them to anybody, they're awesome people. More

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I left a deposit on a new Ford Bronco Sport that they had coming in. Unfortunately, do to unforeseen circumstances, I had to cancel and requested my deposit back. Brianna Sanchez my Salesperson, Juan Morla t coming in. Unfortunately, do to unforeseen circumstances, I had to cancel and requested my deposit back. Brianna Sanchez my Salesperson, Juan Morla the Sales Manager and Anthony Santi the General Manager made sure that I received my deposit back in a timely manner. If you are in the market for a new or preowned Ford, you need to head to City World Ford in the Bronx. They are true professionals and really care about their customers. More

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Adrian is an amazing sells representative for Ford. He was very helpful and knowledgeable about the vehicles. In particular, I the vehicle I purchased was because of him. He knew my family needs and point was very helpful and knowledgeable about the vehicles. In particular, I the vehicle I purchased was because of him. He knew my family needs and pointed us in the right direction. Juan was also very helpful and worked with us. If I can give them 10 stars, they deserves it. More

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Me vendieron un auto chocado como si fuera semi-nuevo y ahora no puedo ni vender el el carro ya que el carfax que ello midieron fue falso cuando le hice el carfax al vehículo sale como perdida total me eng ahora no puedo ni vender el el carro ya que el carfax que ello midieron fue falso cuando le hice el carfax al vehículo sale como perdida total me engañaron de una manera insólita y eso que le lleve dos cliente mas a comprar no recomendable comprar hay More

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Very nice, helpful and friendly sale associates. I just came to see around the cars with the plan to make some formal transaction the following day but I ended up getting one at the end of the day. came to see around the cars with the plan to make some formal transaction the following day but I ended up getting one at the end of the day. More

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The absolute worst buying experience I have ever had in my entire life despite buying their most expensive vehicle. No call backs, parts missing, had to handhold and follow up with numerous calls and emai my entire life despite buying their most expensive vehicle. No call backs, parts missing, had to handhold and follow up with numerous calls and emails at every stage. Dealer did not seem interested or to know how to sell a vehicle. Price offered was higher than their posted advertisement on-line for the same exact vehicle which the sales department was unaware of. Sales reps requested down payments on their personal credit cards and ID information via personal cell phones -- sales guy was drunk at a party when I called during hours for followup. Car driven over 20 miles unauthorized after purchase. Vehicle scratched down all the way through paint below under-carriage and on bumper after sales before pickup. Car not cleaned upon receipt -- food pastry crumbs on seat and floor. Parts not installed and charged additionally to fix. Numerous follow-up calls and emails including to GM without return or resolution. Having to resolve car issues with other dealership for additional charges. Didn't even get a thank you call or note upon purchase. Have never had a more unfriendly, unprofessional experience. More

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I had a very good experience here. John Tejada went above and beyond to get me in the car I wanted. Excellent costumer service. All the staff was very nice and helpful in all cases. If I’m looking for anothe and beyond to get me in the car I wanted. Excellent costumer service. All the staff was very nice and helpful in all cases. If I’m looking for another car and they have it, believe me I will be there to deal with them again. Thank you City World Ford. More

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We were first welcomed my a lovely staff who offered us water and coffee. He listened to what we wanted in our car. We had an amazing experience! water and coffee. He listened to what we wanted in our car. We had an amazing experience! More

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