Juan Gozalo | Page 6

Emissions Fantastic experience! These guys are the best! I would highly recommend everyone here in sales and service. The finance department in particular does Fantastic experience! These guys are the best! I would highly recommend everyone here in sales and service. The finance department in particular does excellent work! More

by TONYIANNICOLA Verified Customer Verified Customer

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Phenomenal Customer Service Was in the market for a used car for about a month, knowing I’d have to be patient and find the right deal. Well I found a few good/great deals but ev Was in the market for a used car for about a month, knowing I’d have to be patient and find the right deal. Well I found a few good/great deals but every time the dealership I would try and contact ended up either had misled with pricing or their customer service was not to my standard of a place I would be happy to contact and work with. Until I found Lou Fusz here. My salesman Juan is a great guy and very straightforward with what you are getting out of the car you’re looking at, and doesn’t try and pull anything sly or upsell you. He really worked hard to honor my budget with what I wanted, and the process I had got a little complicated, but he was super patient and worked hard to get me where I needed to be. This also applies for the finance manager Ryan, who worked really hard calling banks for me and getting me the deal I needed. Overall the workers were super friendly, patient, and hard workers. More

by Gradyriley Verified Customer Verified Customer

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Another great experience - Juan was so helpful and Jeff was able to get my older car in for service while I spoke with Juan. I'll buy again at Fusz Subaru in St. Peters. - Juan was so helpful and Jeff was able to get my older car in for service while I spoke with Juan. I'll buy again at Fusz Subaru in St. Peters. More

by lepore99 Verified Customer Verified Customer

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Tires not OEM How can I verify that all the service bulletins' or recalls or whatever have been completed? I was told that the tires would be replaced as part of t How can I verify that all the service bulletins' or recalls or whatever have been completed? I was told that the tires would be replaced as part of the certified preowned inspection. When the car was ready for delivery the OEM Bridgestone tires were replaced (swapped rims?) with some off brand Kelly tires that have a date code from last November and look like they have a few thousand miles on them. I would like to exchange these tires (rated poorly by Consumer Reports) with a set of the OEM Bridgestone tires. The oil is 1/2" above full - I can drain some out to fix that. The front passenger door window is temperamental and will go down 1/2 way after it is closed from the passenger door, mostly when using the auto close feature. The fuel door doesn't pop open, you have to release it from inside and then try to pry it out with your fingernails without pushing it in, the fuel door is binding on the fuel door latch, then once you get it open, it is hard to shut because the fuel door hits the latch frame. I will try to adjust the hinge or latch frame on Saturday. More

by scsbaker Verified Customer Verified Customer

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Awesome Experience All Around! When we decided to purchase a new car, my husband did his homework thoroughly. Juan was our sales person and he did not disappoint. From the test driv When we decided to purchase a new car, my husband did his homework thoroughly. Juan was our sales person and he did not disappoint. From the test drive to Tony in the finance department our experience was painless. Everyone was very knowledgeable when a question arose and pleasant to deal with. Sadly 16 days later someone backed into my first brand new car, 2018 Outback. Once again the dealership came through, Kristin in the body shop has been so helpful and patient with all my questions and inquiries. We couldn't have asked for a better experience, I would recommend them highly!!! More

by missy.0876 Verified Customer Verified Customer

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bought car from Juan G. clean spacious friendly - I bought a car. the salesman (Juan) was well informed and taught me many ins and outs of the car, which is full of high clean spacious friendly - I bought a car. the salesman (Juan) was well informed and taught me many ins and outs of the car, which is full of high tech safety and convience items. The whole experience was calm and no pressure... why do u have min. words, I don't type very well. thanks to u for care & interest. R More

by eagelinski Verified Customer Verified Customer

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