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Juan Flores
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Juan Flores
Service Manager
Cape Coral Chrysler Dodge Jeep Ram
2200 NE Pine Island Rd
Cape Coral, FL 33909
368 Reviews
I have always being a fan of engines, such inclination took me to be in the aviation field for period of times during my early 20's before I settled in the automotive business and since I have not stopped to have nothing but a thrilling experience with great personal reward. Amongst the brands I have been fortunate to have worked with I can recall SMART, HONDA, FIAT, ALFA-ROMEO, MASERATI, FERRARI AND FCA in general. Customer service culture is what I like to create, share, and be able to train my co-workers for outstanding client satisfaction and experiences.
Read moreDealership Experience
3 yrs, 10 mos
Industry Experience
19 yrs, 1 mo
Specialties & Trainings
2019 CHRYSLER, DODGE, JEEP, RAM, FIAT, ALFA ROMEO AND MASERATI CERTIFIED
LEADERSHIP BREAK THROUGH RAPPORT UNIVERSITY LAS VEGAS, NV
AUTOMOTIVE BUSINESS ADMINISTRATION. BROWARD COLLEGE, DAVIE, FL
368 Reviews
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368 Reviews of Juan Flores
Verified Customer
Helpful 
May 02, 2024
Very professional and very busy! they were closer to me in Cape coral than the Ft.Myers location. they were closer to me in Cape coral than the Ft.Myers location. More
by wattselizabeth688
Other Employees Tagged: Patricia Tolson , Thomas
May 01, 2024
I actually do not know if I woulod recommend. When I arrived it was a few minutes before 7AM. There was a guy at a desk outside. I asked him the procedue and it seemd like a bother to talk to me. When I arrived it was a few minutes before 7AM. There was a guy at a desk outside. I asked him the procedue and it seemd like a bother to talk to me. He said wait until 7 and someone would come out. When I filled out the survey last time I was told I would get a detail wash. This trip got not wash at all. My warranty issue was fixed, so that is a good thing but there was not real explanation of anything. More
by dennismichael2020
May 01, 2024
To make a long story short, their customer service was great when I went to buy a truck from them. They made sure I had everything I needed and wanted. Then 6 days prior to my first payment needing to be great when I went to buy a truck from them. They made sure I had everything I needed and wanted. Then 6 days prior to my first payment needing to be made The service department told me that the ticking my truck made was normal mind you it’s a 2023 or 26,000 miles on it. They pulled me off left and right in that department until I made a scene. Then, once I made the scene, it was all hands on deck. Everybody checking my truck out they got to a point where I don’t trust any of them, and I took it to their sister Over in Broward county, which is two hours away. Very unacceptable service from them and multiple times I’ve called the sales rep that I bought the truck from and have never got a return. Return call. I normally don’t write reviews unless they’re usually not worth the time, but in this case they emailed me asking for this. So here it is. More
by MARCQUACH662
Other Employees Tagged: Quentin Burgess, Robert Leininger , Doug Cade
Dealership Inventory (868 Vehicles)
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2024 Jeep Grand Cherokee
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
