Juan Del Arco | Page 7

Outstanding Customer Service I was searching the internet for various makes and models of new vehicles and when I got to the Jenkins Kia website I was curious where it stated see I was searching the internet for various makes and models of new vehicles and when I got to the Jenkins Kia website I was curious where it stated see what the value of your trade is worth, so I filled in the information and it quoted me a trade in value along with a statement someone would be in contact with me shortly. Well this was a Sunday and I knew the dealership did not open until 11 AM, so I drove to Jenkins Kia around 10:45 AM, I thought I would look around when a young man pulled up got out of his car and asked if he could help me, I explained the above information and he said hi my name is DJ Britton I am the internet sales contact, so I am the person that would have been calling you. DJ was very professional, very thorough, we looked at several vehicles my interest was the Sorento with certain features he went out of his way to accommodate me saying he could DX one or order one and after driving 2 different models I decided on a complete different color then I originally wanted because it had the features I wanted but the color stood out to me, so after going through all the paper work instead of buying I hope I made the right decision I leased this is my first ever lease. I just want to say everyone I dealt with on Sunday at Jenkins Kia starting with DJ Britton, then Juan Del Arco, Daniel Trengrove, and some others they were all so pleasant, caring, informative and made us feel so welcomed and comfortable.Then on Monday I had lots of questions running through my mind so I went back to Jenkins spoke to DJ and he introduced me to a very nice, informative young lady Anjolee Blount that answered my questions and helped me further understand the lease process which was very confusing to me. I highly recommend Jenkins Kia to everyone. Ask for DJ Britton tell him I referred you, DJ is the best he will have the answers to all your questions. Thank you to everyone at Jenkins Kia. More

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Fair, reasonable and friendly folks. From the initial contact by email, everyone was professional, and courteous. Straight shooters. Found the car I was asking about form an ad, and did From the initial contact by email, everyone was professional, and courteous. Straight shooters. Found the car I was asking about form an ad, and did not try to change my mind. More

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OUR BUYING EXPERIENCE. THE SALES REP JOSUE RUIZ WAS EXCEPTIONAL. JAUN DEL ARCO WAS EXECPTIONAL. ANDY McKAY DID NOT EXPLAIN TO MY WIFE AND I ALL OF OUR FIFANCIAL OPTIONS AND THE SALES REP JOSUE RUIZ WAS EXCEPTIONAL. JAUN DEL ARCO WAS EXECPTIONAL. ANDY McKAY DID NOT EXPLAIN TO MY WIFE AND I ALL OF OUR FIFANCIAL OPTIONS AND DID NOT ANSWER ALL OF OUR QUESTIONS. LISTEN TO THE TAPE. DESIREE WAS VERY PLEASENT AND HELPFUL. More

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The best experience ever! Juan and Steve are wonderful and make you feel like family. They took care of my family while we were there and made buying a new car a great experien Juan and Steve are wonderful and make you feel like family. They took care of my family while we were there and made buying a new car a great experience and painless. I would recommend them to anyone. Thank you guys! Jenkins Kia is were to go! More

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First time buying experience Mason Day did a wonderful job of making us feel relaxed and not pressured and got us into a new car at a price we were happy with. Mason Day did a wonderful job of making us feel relaxed and not pressured and got us into a new car at a price we were happy with. More

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Very complete demonstration Robert Nolan took a great deal of care in showing the features of the car. It might not seem like much but it is. I have been in other dealerships w Robert Nolan took a great deal of care in showing the features of the car. It might not seem like much but it is. I have been in other dealerships where the test drive was "here's the key". Robert, however went far beyond that. We had an extended test drive with a stop in the middle to explain many features of the car. We were on the drive/demo for close to thirty minutes, which is something that I have never experienced before. Also, he took time to help detail the car before we left with a full tank of gas. I would highly recommend Jenkins Kia and especially Robert Nolan as a true sales professional. More

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Love it! Overall great costumer service, a friendly and great atmosphere, excellent quality products, I will refer people, and come back in the future. I'm a v Overall great costumer service, a friendly and great atmosphere, excellent quality products, I will refer people, and come back in the future. I'm a very satisfied costumer. More

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Jenkins Kia....Ocala Fl Best Dealership in the Country I have no idea where these Wonderful employee's came from, I must say any Business is (ONLY AS GOOD AS THE PEOPLE WHO WORK THERE) Mr. Jenkins you are I have no idea where these Wonderful employee's came from, I must say any Business is (ONLY AS GOOD AS THE PEOPLE WHO WORK THERE) Mr. Jenkins you are very lucky to have such professional, polite and helpful people working for you. We had a great experience. Michael Myles & Cheryl More

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So good we went back Bought a 2017 Niro two weeks ago and had such a great experience that I decided to trade in my other car for a 2017 Soul. Bought a 2017 Niro two weeks ago and had such a great experience that I decided to trade in my other car for a 2017 Soul. More

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Great Experience Absolutely the best car-buying experience I have had. Mason Day was our sales person and he was so friendly, personable and knowledgeable, we could Absolutely the best car-buying experience I have had. Mason Day was our sales person and he was so friendly, personable and knowledgeable, we could not have asked for better service. I went in to trade my vehicle and with Mason's and Daniel's expertise, we did not leave empty-handed! .I would definitely recommend this dealership to anyone who is looking to buy or lease a vehicle. It was a pleasure doing business with Jenkins Kia of Ocala! More

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