Juan Carlos Herrero | Page 3
Service Director
Bomnin Chevrolet Dadeland
8455 South Dixie Highway
Miami, FL 33143
Dealership Experience
19 yrs, 9 mos
Industry Experience
29 yrs, 11 mos
30 Reviews
Write a Review30 Reviews of Juan Carlos Herrero
July 02, 2016
nightmare service Took my car for recall .now the car is dead. Most unresposible people I ever seen. They say that my car need over 3000 dollar in repairs .my car was i Took my car for recall .now the car is dead. Most unresposible people I ever seen. They say that my car need over 3000 dollar in repairs .my car was in perfect condition and they perfectly know that . When Iwent to pickup the car the mechanic said that the car may not work now. Is being over a month now and I decided to pickup the car by a towtruck because my car being exposed to the sun and rain and now noticed that the try to damage or steal the part of my hood. Any way I am a US Army Veteran disabled and don'thave the time and the condition to be dealing with people. My only choice is the court . See you there soon. Thank you. More
Other Employees Tagged: Fabian Villarreal, mechanic .don't know the name
June 29, 2016
Worse nightmare I took my Car in perfect condition for recall and now my car is dead and doesn't work . Now, over a month in shop, they say that the car needs $300 I took my Car in perfect condition for recall and now my car is dead and doesn't work . Now, over a month in shop, they say that the car needs $3000 in repairs. All I want is my car working again they can forget about the the recall. I don't care any more .First they said the steering column needed to be replaced and now they add that the BCM ( computer ) also needs to be replaced. They will see me back in court soon. That my next step . Fabian Villarreal said that he just works there and has nothing to do with it . JC Herrera just give me some unreal explanation,different from the mechanic told me before. I just pick up my car in a tow truck and The manager JC didn't even want to look at me directly I'm a US Army Veteran disabled and i hate it when people take advantage of other people. THANKS GOD BLESS YOU ALL. More
Other Employees Tagged: Fabian Villarreal
June 21, 2016
service desaster desaster, i went 4 time to change a tire, some part of the service do not know about their job, after they change my tire, my car was kind of painted desaster, i went 4 time to change a tire, some part of the service do not know about their job, after they change my tire, my car was kind of painted with some kind of Spray and they not inflate all tire, even the one that 1 change and pay 350 they not inflate.....after claim, they almost not give me a louner to drive....the folowing day i get back and they take out the paint, even i spoke to JC (director of service) he promise to check by himself the car but tire was neever inflate....disaster as a hole experience and process More
Other Employees Tagged: Fabian Villarreal
May 20, 2016
Excellent service. Jc and his service team has helped me.with the uptmost professionalism and courtesy. They have gone out of there way to try and help md and make my se Jc and his service team has helped me.with the uptmost professionalism and courtesy. They have gone out of there way to try and help md and make my service process as easy as possible, i have gone to other dealerships but only at Bomnin Chevrolera service department have i felt like my concnerns have been truly heard. Thanks to thw bomnin service teams! More
February 18, 2016
EXCELLENT SEVICE...AS USUAL 2/15/16 Mr. Isidro Bomnin (PERSONAL) Lorenzo Bomnin Chevrolet 8455 S. Dixie Hwy. Miami, FL 33143 Dear Mr. Bomnin: Once more your service 2/15/16 Mr. Isidro Bomnin (PERSONAL) Lorenzo Bomnin Chevrolet 8455 S. Dixie Hwy. Miami, FL 33143 Dear Mr. Bomnin: Once more your service department (Dennis Martin and Layderman Villas ) in conjunction with your Service Advisor Fabian Villareal saved my day!! BACKGROUND: For the past few months I have had an extremely SERIOUS situation with my LR tire that kept loosing air constantly! Time and time again it was taken down, placed on the water tank… but it showed NO BUBLES!! Nevertheless I had to, like every 2-3 days, replaced the lost air!! Today, as frustrated as you can imagine I may be with this “unknown mystery” I was “resigned” to buy a new tire….which as you can see a bit further down on this note… it would had been a complete WASTE OF MY MONEY something I don’t quite enjoy. Finally, this morning, after a more thorough investigation by Dennis and Layderman the “culprit” was found= a little tiny nail INVISIBLE to the naked eye = MISTERY SOLVED!!. Not only this save me money, but = who knows? = a possible accident in a highway, at high speed with terrible results. I just hope that this note will show to you and them my complete appreciation for what I would like to call A JOB VERY WELL DONE !! Sincerely yours, César R. Lastra President Pinecrest Translations Group c.c. J.C.Herrera More
Other Employees Tagged: Dennis Martin and Layderman Villas in conjunction with Service Advisor Fabian Villareal
July 29, 2015
Rocky at first but they made it right. The initial sales process was good. I had a mishap with a damaged part on my car, after many calls, I finally was able to get ahold of Yanisley and sh The initial sales process was good. I had a mishap with a damaged part on my car, after many calls, I finally was able to get ahold of Yanisley and she got everything fixed in a timely manner. More
Other Employees Tagged: Yanisley Bomnin, Raul Martin, Juan MIguel Rodriguez
February 18, 2015
VERY DISAPPOINTED WITH SERVICE!!! VERY DISAPOINTED!!!! They are Very good the sell cars but the worst place to receive service!!! My husband brought a new 2015 Malibu and after 2 wee VERY DISAPOINTED!!!! They are Very good the sell cars but the worst place to receive service!!! My husband brought a new 2015 Malibu and after 2 weeks with the car he had to take the car for service. He picked the car after a week in service and the car is having the same issue. Not even made the first payment on this car and already having technical problems and found out that after a week in service they NEVER fixed the issue. PLEASE BE AWARE!!! More
Other Employees Tagged: John De La Torre
October 04, 2014
Quick, professional service Great experience changing the oil on my 2011 Chevy Camaro! Very friendly service staff that were extremely helpful. Always return for maintenance and Great experience changing the oil on my 2011 Chevy Camaro! Very friendly service staff that were extremely helpful. Always return for maintenance and future purchases. More
September 27, 2014
1st Oil change, Recalls fixed I also bought my 2014 Chevrolet Corvette Stingray here. The service agent and service manager were very friendly courteous, and managed to have all s I also bought my 2014 Chevrolet Corvette Stingray here. The service agent and service manager were very friendly courteous, and managed to have all service performed in a very reasonable time the same day. The time and the fact that they were able to perform all of the recall work and adjustments in 1 visit was very important as I traveled a hundred miles down to Miami specifically rather than take it to a more local dealer with less experience with the new corvettes. I am very happy that I did so. Now, about the sales experience, The salesman was also friendly, courteous, and more importantly well informed and knowledgeable about the vehicle he was selling. At the time a corvette matching my requirements that was not pre-ordered was very scarce. I contacted the dealership via email and within 2 weeks they were able to present two cars that matched my criteria. This was a great sales experience. More
Other Employees Tagged: Gabriel Pineiro
August 25, 2014
excelent Muchas gracias axel torrens por el buen servicio y la atencion rapidez y eficiencia y el lugar confortable. Lo recomiendo a todas las personas q nesec Muchas gracias axel torrens por el buen servicio y la atencion rapidez y eficiencia y el lugar confortable. Lo recomiendo a todas las personas q neseciten un buen servicio More