Joyce Jung | Page 33

Excellent customer care Knowledge skills abilities capabilities, diligent respectful, performance beyond compare, All hands are absolutely performing in accordance with the Knowledge skills abilities capabilities, diligent respectful, performance beyond compare, All hands are absolutely performing in accordance with the company's established rules and safety. Recommend a valuable incentives for the servicing employees More

by DOTDOT50 Verified Customer Verified Customer

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Great experience Anthony was very easy to work with. The process was fast and efficient. I’d recommend this dealership to anyone. Joyce was also great to work with. Anthony was very easy to work with. The process was fast and efficient. I’d recommend this dealership to anyone. Joyce was also great to work with. More

by Hlong Verified Customer Verified Customer

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Car that I wanted I worked with Fernando Cesena for months. He was so patient with me and professional. He finally found the car I wanted with a very specific package. I worked with Fernando Cesena for months. He was so patient with me and professional. He finally found the car I wanted with a very specific package. He is amazing. He even came in on his day off to finalize the deal. This is my 4th Audi and my 3rd from Audi Miramar. Thank you More

by VICTORIACUNNINGHAM72 Verified Customer Verified Customer

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Excellent experience This is our first Audi and first visit. Mario helped us a great deal in getting what we wanted. The staff was friendly. All our questions were answere This is our first Audi and first visit. Mario helped us a great deal in getting what we wanted. The staff was friendly. All our questions were answered promptly. All in all our first experience was excellent. More

by KANVIKHANNA Verified Customer Verified Customer

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Clean and efficient and a great deal I attitude Had exactly what I wanted Got a great deal Clean and beautiful space Great location Wish ever car I bought was this easy Helps that I attitude Had exactly what I wanted Got a great deal Clean and beautiful space Great location Wish ever car I bought was this easy Helps that the a3 is awesome More

by SDSHOE Verified Customer Verified Customer

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Prompt, Thorough. Courteous. I.J. was a pleasure to work with. He provided me with all the pertinent information and was kind and courteous throughout. He competently and honest I.J. was a pleasure to work with. He provided me with all the pertinent information and was kind and courteous throughout. He competently and honestly answered every question I had. We were able to promptly reach a fair deal without any of the games some car dealers play. Joyce in the Finance Department was great as well. She was courteous and kind, and was thorough in explaining the various service plans and other options. More

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Great experience end to end I have purchased a few cars in the past and this was by far the best buying experience I have ever had. I.J. was great to work with. Very prompt a I have purchased a few cars in the past and this was by far the best buying experience I have ever had. I.J. was great to work with. Very prompt and through with his follow up and information during the buying process. His passion and excitement for Audi is apparent when talking with him. Great overview of the car and capabilities. Very professional. Joyce was great. Impressed with her ability to clearly outline the value of the pre-purchased service plan and this is largely why I went with that option. More

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Exceptional car buying experience. This dealership and without exception the people working there have turned automobile purchasing/leasing into a pleasant experience. From reception to This dealership and without exception the people working there have turned automobile purchasing/leasing into a pleasant experience. From reception to service personnel everyone was attentive, personable and thoughtful. More

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Responsive, professional and friendly experience My wife and I are very pleased with our experience at Audi San Diego. I.J. responded promptly to our initial online inquiry, and he continued to prov My wife and I are very pleased with our experience at Audi San Diego. I.J. responded promptly to our initial online inquiry, and he continued to provide professional and personable service throughout the car-buying process. We never felt rushed or pressured, and all our questions were answered patiently and knowledgeably. Due to work obligations, we needed to conclude the purchase of our car late in the evening. Even though the process was efficient, this required both I.J. and Joyce (in finance) to stay well past closing. Nonetheless, both provided excellent, unhurried, and good-humored service. Overall, the experience was about as painless as buying a car can be, and it was a pleasure working with I.J. More

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A Car Buying Experience as Good as It Gets! I recently purchased my first Audi, a 2018 Audi A5 Cabriolet, through IJ Feinman with Audi San Diego. My entire car buying experience without question I recently purchased my first Audi, a 2018 Audi A5 Cabriolet, through IJ Feinman with Audi San Diego. My entire car buying experience without question was the most exceptional I have ever had in purchasing a vehicle. IJ Feinman at Audi San Diego with his high integrity and care for his customers is how all salespeople in the car industry should be. Unfortunately, most of the time its not. His high level of professionalism and knowledge of cars, not just Audi products, but many other types of cars, is what made me purchase the Audi A5. He owns and drives two Audi’s himself! Having never purchased an Audi product, I had a million questions. IJ was able to patiently answer all of my questions, in an easy to understand manner. Once when I had a question on whether to pay additional money for an added feature on the car that IJ did not have any personal experience operating, he called the dealership general manager. The general manager was using the feature I was considering in his own Audi vehicle. The general manager was also very knowledgeable and friendly. Rather than tell me how great the system was, as most car salespeople would to get you to purchase it, he shared that he thought the system was something that I didn't need to purchase! IJ was truly more concerned that I find the right vehicle, with the packages and systems I was looking for, even if it meant a long delay in making a sale. I had such a great experience in the purchase of my first Audi, and working with IJ Feinman and Audi San Diego, that I decided to trade in another vehicle I have, and purchase an Audi Q7 from Audi San Diego and IJ Feinman, although I wasn't planning on doing so for another year. Customer loyalty and trust are both earned through deeds not good salesmanship alone. I feel confident that if I am ever in need again to purchase a vehicle, I would only buy an Audi and do it through Audi San Diego and IJ Feinman. Most sincerely, Bradford Bates More

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