Joshua Espinosa
Joshua Espinosa at Jeremy Franklin Mitsubishi of Kansas City
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Joshua Espinosa

Finance Manager

Jeremy Franklin Mitsubishi of Kansas City

6300 E 87th St
Kansas City, MO 64138

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5.0
183 Reviews
5.0

183 Reviews

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183 Reviews of Joshua Espinosa

May 29, 2024

Dealership Rating
Employee Rating

Excellent service, Kenneth and Mathew were great to work with. No pressure and very seamless transaction More

by deanhill1963
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Anonye , Mathew

Jun 02, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Deanhill1963, thank you so much for the positive review! Thank you so much for your kind words! We are thrilled to hear that Kenneth and Mathew provided you with excellent service and a seamless transaction. Customer satisfaction is our top priority, and we are glad to know that you felt no pressure during the process. If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

May 23, 2024

Dealership Rating
Employee Rating

Cal is the best I am very glad that he is back. He doesn’t over charge. More

by Hi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Hardin JR.

May 25, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Hi, thank you for the high star rating! Thank you for taking the time to share your feedback with us! We're thrilled to hear that Cal provided you with exceptional service, and we're just as glad to have him back on our team. Providing fair and transparent pricing is a priority for us, and we're delighted to hear that Cal's service aligns with our commitment to customer satisfaction. We'll be sure to pass along your kind words to Cal and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

May 23, 2024

Dealership Rating
Employee Rating

Excellent service! Friendly and very professional. Answer all my questions.Kudos kudos kudos kudos and kudos. Can’t remember the guy name in service department but he w More

by murphellephillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Hardin JR.

May 25, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Murphellephillips, we're happy to hear you had such a positive experience with our team! Thank you so much for your glowing review! We're thrilled to hear that you received excellent service from our team, and we truly appreciate your kind words. Providing friendly and professional assistance, as well as addressing all your questions, is what we aim for with every customer interaction. We're glad that our service department team member left a positive impression, even if his name slipped your mind. We'll make sure to share your kudos with our entire team. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you again for choosing us!

May 22, 2024

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Employee Rating

This dealership is amazing as far as I'm concerned. They financing department made a way out of when initially there was none. Profesional and courteous even when we lost our temp tags. They accommoda More

by callacut1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Fry, Deon Willis

May 25, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Callacut1, thank you for sharing your positive experience! Thank you so much for your kind words and for choosing our dealership! We're delighted to hear that our financing department went above and beyond to assist you, even when faced with challenges. Providing professional and courteous service is something we strive for, and we're thrilled that we could accommodate you with a solution regarding the temporary tags situation. Your satisfaction is incredibly important to us, and we're grateful for the opportunity to serve you. If you ever need anything else or have further questions, please don't hesitate to reach out. Thank you again for your support and for recognizing our efforts!

May 19, 2024

Dealership Rating
Employee Rating

Brandon was a great Salesman he got the Job Done like he said he would. Thank you so much Love my new Whip! More

by AKIRAC31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Brown

May 22, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Akirac31, we appreciate your positive review! Thank you so much for your wonderful review! We're thrilled to hear that Brandon provided you with exceptional service and delivered on his promises. It's fantastic to know you're loving your new ride. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new whip, and we look forward to serving you again in the future!

May 18, 2024

Dealership Rating
Employee Rating

Quick easy and fast I would definitely recommend staff was friendly they got my information and I was in and out More

by Cfv1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Fry, Kenneth Anonye

May 22, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Cfv1987, thank you so much for your positive comments about Jeremy Franklin Automotive! Thank you for your fantastic review! We're thrilled to hear that you had a quick, easy, and fast experience with our friendly staff. Your recommendation is greatly appreciated. If you need anything in the future, don't hesitate to reach out. We're here to help!

May 06, 2024

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Employee Rating

Very good customer service. They worked with me to get me driving a great SUV. More

by WILLIAMHUNT30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deon Willis , Kevin M

May 06, 2024

Dealership Rating
Employee Rating

Jeremy Franklin does an excellent job with service and take time to do it right More

by Jesuswept7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Jesuswept7777, we appreciate your positive review! Thank you for your feedback! We're thrilled to hear that Jeremy Franklin has provided excellent service and takes the time to ensure everything is done right. Customer satisfaction is our top priority, and we're glad to have team members like Jeremy who go above and beyond to deliver outstanding service. We'll be sure to pass along your kind words to Jeremy and the rest of our team. If you need anything else, feel free to reach out.

March 24, 2024

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Employee Rating

I was there February 29th and traded my car in. Brandon Brown was my sales guy and he did a great job. He took his time working with me even though it was his day off.... The staff here is very we More

by aj5672
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Fry, Brandon Brown

Mar 27, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Aj5672, we really appreciate your positive review! Thank you so much for sharing your positive experience with us! We greatly appreciate your continued trust and loyalty to our dealership. We're thrilled to hear that Brandon provided exceptional service, going above and beyond even on his day off. Delivering excellent customer service is our top priority, and we're glad to hear that our staff made you feel welcome and valued throughout your visit. We look forward to serving you again in the future and continuing to exceed your expectations. If you ever need anything, please don't hesitate to reach out. Thanks again for choosing us!

March 19, 2024

Dealership Rating
Employee Rating

Kenneth is very pleasant and respectful when answering all our questions and concerns about buying a new Outlander. More

by Steve Adams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Brown, Kenneth Anonye

Mar 22, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Steve Adams, thank you for the high star rating! We're thrilled to hear that Kenneth has been providing you with excellent assistance and addressing all your questions and concerns. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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