Josh Richardson
Josh Richardson at Columbia Chrysler Dodge Jeep Ram Fiat
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Josh Richardson

Product Specialist

Columbia Chrysler Dodge Jeep Ram Fiat

106 S James Campbell Blvd
Columbia, TN 38401

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4 Reviews
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4 Reviews

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4 Reviews of Josh Richardson

May 17, 2024

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Employee Rating

He's a crook who took advantage of me. He lied about the value of the car that he said was equal to my jeep in value. My phone had died and I couldn't research the value. So I took his w More

by Lindachaney233
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

May 15, 2024

Dealership Rating
Employee Rating

They are lying crooks. They lied about the value of the car they traded me for my jeep. I looked it up and they knew they lied but wouldn't give me my jeep back. Please More

by Lindachaney233
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 16, 2024

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out us at (931) 548-0109 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

May 15, 2024

Dealership Rating
Employee Rating

He lied about the value of the car he traded me for my jeep. He is a crook and I recommend staying away from this dealership altogether More

by Lindachaney233
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 16, 2024

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (931) 548-0109 to share more details about your visit so we can make things right.

May 16, 2024

Lindachaney233 responded

I was told yesterday that someone would call me back. I haven't received any calls from anyone. Im want my jeep back and i want to bring this car back. Its a very unfair trade,that wouldn't have happened in the first place had the salesman josh Richardson been honest about the cars value. He claimed it was of equal value and it wasn't even close. When i brought to his attention, he tried playing dumb. Yall may get away with stealing my vehicle but i can guarantee you this. You will end up losing alot of business, because if i had read the reviews from the bbb i wouldn't have gotten myself cheated out of a vehicle that was worth way more than what it was traded for based on lies. Yall have been reported repeatedly for lying to your customers.

May 16, 2024

Lindachaney233 responded

I have contacted your business repeatedly and have gotten no resolve. Yall keep saying yall will try to make things right here on this public page. But in real life yall want even return phone calls. Yall are absolutely crooked with no conscience. Like i said earlier. I should have read the reviews on bbb. Yall already have a bad reputation, so i can only tell people beware of this so called business. Yall cheated me and yall know it. So please dont respond on this public page pretending to want to make it right. Thats another crock to fool other people. If u wanted to make it right. Number 1 u would simply give me my jeep back and take your car that u claim is equal in value. Or number 2. Give me the difference in cash. Or number 3. Give me a vehicle of truely equal value. Yall aren't going to do anything. Ive already talked to a manager who was going to call me back and has never called me back. Again crooks and people please read all reviews. Not only from the bbb but from all the sites that have posted reviews about this dishonest establishment

May 16, 2024

Lindachaney233 responded

Also the response time is before 7 am this morning. Not 11 am something. They can't even get their time of response truthfully.

June 21, 2023

Dealership Rating
Employee Rating

They had the car I was looking for and they were . very professional. I was very pleased. More

by barrington.patrick.r
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jose Morales , Eric Collier, Mark

Jun 21, 2023

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hello, we're glad that our Sales Team here at Columbia Chrysler Dodge Jeep Ram FIAT was able to help you find the car you were looking for, and that they provided a professional and pleasant experience for you. Thank you for your glowing review, and we welcome you back anytime.

Jun 21, 2023

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hello, we're glad that our Sales Team here at Columbia Chrysler Dodge Jeep Ram FIAT was able to help you find the car you were looking for, and that they provided a professional and pleasant experience for you. Thank you for your glowing review, and we welcome you back anytime.

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