685 Reviews
Write a Review685 Reviews of Josh Kelley
November 09, 2023
Missy and I love the Jackie Cooper team. They make us feel like family 🤓 Wouldn’t use anyone else! They make us feel like family 🤓 Wouldn’t use anyone else! More
Other Employees Tagged: Nizar Khaled, John Rine, Danny Diaz, Emily Jachim
November 06, 2023
This is the second car I've purchased from Jackie Cooper and Danny was awesome on both occasions. and Danny was awesome on both occasions. More
Other Employees Tagged: Danny Ochoa
November 03, 2023
Mushtaq is a great salesman with a genuine heart for service of the people he has in his path. We were searching for around a month or so and we seen the car we wanted come in. He had it up front and re service of the people he has in his path. We were searching for around a month or so and we seen the car we wanted come in. He had it up front and ready to go when we walked in. The Jackie Cooper team then worked diligently to make sure we closed the deal. We really appreciate Mushtaq and the whole team. More
Other Employees Tagged: Mushtaq Ahmed
October 31, 2023
We were very pleased with our experience. Mushtaq was professional and friendly. He was wonderful to work with from initial contact until we drove our car away. Josh was the typical finance g Mushtaq was professional and friendly. He was wonderful to work with from initial contact until we drove our car away. Josh was the typical finance guy. He was very nice but when it came time to pitch the additional warranty it was the same song and dance as every other finance person. He pushed the highest priced extended warranty (never offered the lower options even though there were three) and when we said we wanted it added to the end of our existing warranty (which is what our salesman instructed us to do), he said it was not possible therefore we basically got a 32,000 mile warranty for a 60,000 mile price). He also pitched a wheel/tire warranty which we did not want but he continued to push it until we got tired and accepted. I will say, after leaving a similar review on another site, the GM and finance director both reached out. However, since I knew they were not going to remove the warranties and amend the contract, I did not feel the need to discuss the matter further. But, I commend them for actually reading the reviews and making an attempt to discuss their customer's concerns. I would still buy from and recommend Jackie Cooper to others. More
Other Employees Tagged: Mushtaq Ahmed
October 17, 2023
Danny was very helpful with our questions and also the process of purchasing our car. process of purchasing our car. More
Other Employees Tagged: Danny Ochoa
September 28, 2023
Danny Ochoa was extremely knowledgeable, helpful, and efficient. Great overall experience and made buying a car stress free. Very satisfied. efficient. Great overall experience and made buying a car stress free. Very satisfied. More
Other Employees Tagged: Danny Ochoa
September 23, 2023
From start to finish the process was an enjoyable one. I was made to feel special and the customer service was amazing! I was made to feel special and the customer service was amazing! More
Other Employees Tagged: Emily Jachim
September 08, 2023
The absolute best car experience I've ever had. Danny Ochoa provided white glove service from inquiry to delivery, customized videos of the car, and pictures upon request to ensure I felt comfortab Danny Ochoa provided white glove service from inquiry to delivery, customized videos of the car, and pictures upon request to ensure I felt comfortable, it was absolutely amazing. The dealer gave fair pricing for the vehicle I purchased and for my trade-in, I would definitely buy from Jackie Cooper Imports again. I am 4 states away and never once felt unheard, again the absolute best experience ever and I've purchased over 10 cars in my lifetime. More
Other Employees Tagged: Ryan Knotts, Danny Ochoa