Jose Roman
Jose Roman at Castle Buick GMC of North Riverside
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Jose Roman | Page 3

Sales Manager

Castle Buick GMC of North Riverside

7400 West Cermak Road
North Riverside, IL 60546

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not yet
rated
42 Reviews

Dealership Experience

15 yrs, 6 mos

Industry Experience

20 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

42 Reviews

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42 Reviews of Jose Roman

January 21, 2019

Dealership Rating
Employee Rating

Thank you Brandon Loved the dealership and Brandon was great I was in and out with no problem and got the car I wanted. Thank you all for all the help More

by REGINERANDALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brandon Rowe

Jan 23, 2019

Castle Buick GMC of North Riverside responded

Hi Regine! Thank you for your positive review. Have fun with your new car!

January 19, 2019

Dealership Rating
Employee Rating

Horrible besides Paul. He’s the only reason I gave 1 star No words can explain my experience. I should have listened to people when they said don’t go to Castle the first time after their experiences More

by greeneyes1001
Recommend Dealer
No

Other Employees Tagged: Paul Beckett

Jan 23, 2019

Castle Buick GMC of North Riverside responded

We would like to learn more about what happened so we can help remedy your issue. Please reach out to Corey Owens at cowens@castleguy.com at your earliest convenience so we can explore your problem, as learning about your experience is the only way we can assist you further.

January 16, 2019

Dealership Rating
Employee Rating

Amazing! Great customer service. Vey nice location. Location has a kids room. Sales person was very knowledgeable and had excellent customer service. The entir More

by KRAMIREZ_89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tito Villalvazo

Jan 16, 2019

Castle Buick GMC of North Riverside responded

We always want to hear back from our clients and we're glad you and the kids had such a positive experience with us! We sincerely value your business and look forward to your next visit!

January 14, 2019

Dealership Rating
Employee Rating

Better than before Better Service than before Great Service this time tires got rotated and reset button was done and tires had air all the way around very good. More

by bishop9182002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Che Bess

Jan 16, 2019

Castle Buick GMC of North Riverside responded

Thank you for the kind review while your vehicle was being serviced. We hope you had some time to sit back and enjoy the coffee while your tires were rotated. We look forward to your next visit!

December 25, 2018

Dealership Rating
Employee Rating

Amazing people People there care for you, and they take customer service excellent hope to keep doing business with them in the future great people to work with it More

by BELTRANANTOBELLI07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paul Beckett

Dec 27, 2018

Castle Buick GMC of North Riverside responded

Thank you for your kind words and review. If you need additional help, our team is poised to be there for you. Best wishes for the New Year!

December 18, 2018

Dealership Rating
Employee Rating

Great Service The service was very friendly and helpful. They answered all of our questions and we didn’t feel pressured at any time. Would definitely recommend get More

by BRETTSEMENSKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tito Villalvazo

Dec 19, 2018

Castle Buick GMC of North Riverside responded

Thank you very much for taking your time to review us, we are very pleased to hear you had a great experience visiting our dealership. Looking forward to assisting you in the future.

December 17, 2018

Dealership Rating
Employee Rating

Great and professional service!!! I bought a KIa Optima recently from Castle Buick North Riverside for my job needs. Everyone there such as Louis Matthews my sales person, Lonell Turn More

by jaypabon13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Hackett, Lou Mathews

Dec 18, 2018

Castle Buick GMC of North Riverside responded

Thank you for taking your time to review us. We are very pleased to hear you had a great and professional service at our Dealership. We look forward to assisting you in the future with any need.

December 05, 2018

Dealership Rating
Employee Rating

New Vehicle Purchase The team members at Castle Buick provided great customer service they were courteous and friendly. As a woman purchasing a brand new vehicle I felt More

by JDJOHN26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Riggio, Rudy Escareno

Dec 07, 2018

Castle Buick GMC of North Riverside responded

Thank you for taking the time to share your valuable review!, We are glad to hear Tom exceeded your expectations and helped you towards choosing your vehicle. Congratulations on your new vehicle!

November 26, 2018

Dealership Rating
Employee Rating

The best Castle Buick is the best of the best I recommend everybody the ask me for a good car and price and sent them straight to Tito Villalvazo and Jose Roma More

by P_DAWGG357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tito Villalvazo

Dec 07, 2018

Castle Buick GMC of North Riverside responded

Hi, thank you for choosing Castle Buick GMC , we truly value your review.

November 20, 2018

Dealership Rating
Employee Rating

I was very happy That was really nice really friendly and they made me feel comfortable enough to buy a truck from there Dealership my notes could of been lower More

by ANGELASMITH532
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Hackett, Brandon Rowe

Nov 20, 2018

Castle Buick GMC of North Riverside responded

Angela, we're so happy to hear about your positive experience with us! We're glad that we were able to help find you a new truck. Please don't hesitate to reach out with any future needs!

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