Jose Perez

Excellent communication. Transparency from start to finish. Willing to work with us even after hours in order to drive away on the same day. Jose even threw in the tire warra Transparency from start to finish. Willing to work with us even after hours in order to drive away on the same day. Jose even threw in the tire warranty package at a very great offer. There were others wanting to steal this deal of a lifetime but he manage to help us secure it. My wife and I are very happy with our purchase. I will recommend him to friends and family. He is very personable and gets to know his clients. It’s not just a quick transaction. He is excellent. We are pleased with his care and the purchase. Thanks More

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Great service Wonderful at communicating and very helpful. I had never purchased a vehicle sight unseen and they were great. helpful. I had never purchased a vehicle sight unseen and they were great. More

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Peter was very professional and very helpful. It was a smooth transaction, very pleasurable. I only go to Paragon. It was a smooth transaction, very pleasurable. I only go to Paragon. More

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Friendly ; patient and attentive to all my questions . He did a good job; was friendly He did a good job; was friendly More

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Excellent service everything was great, it was easy within two to three hours to get the whole thing process we did a drive-in test I was very comfortable with the with the dealer has a really nice I c within two to three hours to get the whole thing process we did a drive-in test I was very comfortable with the with the dealer has a really nice I connected to the dealer and to the seller I was given a great price on the car and I didn’t feel like I was push to get this car I feel confident when I sign this paperwork I was out of the dealer in three hours with a brand new car , I was so happy and my husband was happy with the purchase. I love it ! I can’t thank him enough. More

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This is the second time I’ve bought a vehicle from this dealership; and I must say, I went home satisfied in a vehicle that not only suits my style and preference, but was also in my budget in this rough e dealership; and I must say, I went home satisfied in a vehicle that not only suits my style and preference, but was also in my budget in this rough economy that we are in. Jose Perez assisted me with shopping for a new vehicle. The vehicle I had prior to this was a Acura TL which I bought years back from this same dealership. Unfortunately it was flooded and totaled, according to insurance. Jose took the time to assist me and help me get into a new a vehicle that I can afford and that I would also love. The paperwork and process was super quick; quicker than I would ever imagine as a matter of fact; and I was a happy driver by end of that evening. More

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Thank you to Jose Pérez!! I got the car I never thought I could ever have. He was with me through every step of the way and made sure I left more than satisfied with my choice!!! José you the best! could ever have. He was with me through every step of the way and made sure I left more than satisfied with my choice!!! José you the best! More

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I’ve bought my last two cars from this Acura dealership. Very happy with them. Great service, very fair prices, and always have what I’m looking for! I never write reviews but this time I felt it was warran Very happy with them. Great service, very fair prices, and always have what I’m looking for! I never write reviews but this time I felt it was warranted. More

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My husband and I had such a positive experience working with Jose. He was extremely helpful, professional, direct and patient. It would be a pleasure to work with him in the future. with Jose. He was extremely helpful, professional, direct and patient. It would be a pleasure to work with him in the future. More

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Buyer Beware My wife and I recently leased a 2019 Acura RDX. We called the dealership with the stock # of the car that we wanted and asked them to please have the My wife and I recently leased a 2019 Acura RDX. We called the dealership with the stock # of the car that we wanted and asked them to please have the car ready for us. We wanted to look at it, but we were ready to lease. The person I spoke with (Nick) said, "no problem we have it here on the lot, it will be ready for you." I asked several times, because it was a Sunday and I knew the paperwork would take time - to confirm it was there. We were driving from New Jersey and wanted to make sure. He said to ask for him or the sales manager (Ali). When we arrived, we were not greeted by anyone, had to find the desk. The young lady behind the desk seemed very annoyed that we interrupted her from texting on her phone. We asked to speak with Nick or Ali, and were promptly told that neither were available because Nick was in the lead department and Ali had the day off. So Jose the salesperson came over to help us. We asked him about the exact car that we wanted and he said, no it's not here, it will take me 35 minutes to get it here. First we were annoyed, but we had traveled a long way and said okay we will wait. Then he said, no it will take an hour, when pressed he said no it will take 2 hours. Then he finally admitted it that it was not possible for us to see the car. I am condensing this conversation but it took 20 minutes just to get him to admit that he could not get the car. We kept pleading our case that we had traveled more than an hour, called in advance, were ready to make a deal, but couldn't do it without seeing the vehicle. Finally he asked his manager and they agreed to deliver the car to us the next day and bring the contract with them. We agreed on the lease terms of 12,000 miles and a monthly payment. Both my wife and I are working professionals and asked around what time the car would be delivered. We were told between 5 and 5:30. I had to be there to sign the contract, but I was working around 2 1/2 hours from my home that day. I sent a text to Jose all day asking for an update about when the car would be ready because I had such a long drive. Wasn't able to get a time frame - so I left a meeting with a client to be back at my house at 5:30 as agreed. The car showed up at around 7:30 - and the contract was wrong - it said 10,000 miles. When I sent a text to Jose, he replied, "oh but you can go over 7,500 with Acura. I want to give them the benefit of the doubt and say that it was just an oversight, but a response like that makes me think it was intentional. Overall we walked away from the experience with the car that we wanted, however, if it was available at any other dealership - we would have gone elsewhere. Very sneaky place. In a world where everything available online 99% of dealerships are transparent with their pricing and incentives. These guys seem to be in the dark ages of negotiation. The bright spot was James who delivered the car to us - he was very knowledgeable and friendly. Was apologetic that the lease order and contract were incorrect and immediately got on the phone with a manager - wish he was part of the first mile instead of the last. More

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