Jori Renc | Page 2

Pleasant buying experience I emailed the dealership after finding the car online. Tom called me back and the next day I drove out of state to the dealership, test drove the vehi I emailed the dealership after finding the car online. Tom called me back and the next day I drove out of state to the dealership, test drove the vehicle and put a down payment on it. Tom was helpful with getting the accessories installed that I wanted. I came back a week later and the car was ready to go. The dealership allowed me to park in an area of the showroom so that I could install a temporary paint protection film on the front of the car for the drive home. Tom followed up with me a week later. Excellent customer service. More

Helpful 1

Report | Print

Lived up to expectations Courteous, knowledgeable, service oriented, and on time. Since other dealerships were outstanding as well, a major factor in our purchase was proximi Courteous, knowledgeable, service oriented, and on time. Since other dealerships were outstanding as well, a major factor in our purchase was proximity to our house. More

Helpful 0

Report | Print

A pleasant visit and transaction Adrian was very helpful in selecting a car, test driving it and completing the transaction. Jory was also helpful in arranging the financial details Adrian was very helpful in selecting a car, test driving it and completing the transaction. Jory was also helpful in arranging the financial details of the transaction. More

Helpful 0

Report | Print

Great people working on the sale Very helpful and knowledgeable people working the sale. Even when we had trouble contacting usaa for a rebate—several sals people helped to obtain con Very helpful and knowledgeable people working the sale. Even when we had trouble contacting usaa for a rebate—several sals people helped to obtain contact with usaa More

Helpful 0

Report | Print

Purchase Staff are very patient, considerate and walk you through the whole process. My only comment is they don’t call you for update of your transaction. i.e Staff are very patient, considerate and walk you through the whole process. My only comment is they don’t call you for update of your transaction. i.e. we came on a Wednesday afternoon,, I got a call when I arrive home that they cannot pull out my file, I bought 3 cars from BMW and had use your financing. I don’t know what happened there at your end. I was asked to provide more verification of my identity. I was assured that they will call me the following day with update. Never received any call, I have to call them myself instead. we picked up the car on Sat. Otherwise over all we are satisfied with the service. More

Helpful 0

Report | Print

Great customer service Adrian, Joe and Jori were easy to work with and moved quickly and efficiently. Smart, friendly, professional. Adrian has been responsive on follow up Adrian, Joe and Jori were easy to work with and moved quickly and efficiently. Smart, friendly, professional. Adrian has been responsive on follow up and cares that our experience is a positive one. More

Helpful 0

Report | Print

A+ Last Minute Deal I appreciated Adrian's knowledgeable and laid back approach. I was treated with respect and never pressured as this is my 7th BMW. Adrian, you are t I appreciated Adrian's knowledgeable and laid back approach. I was treated with respect and never pressured as this is my 7th BMW. Adrian, you are top notch, to the best deal that almost didn't happen. More

Helpful 0

Report | Print