Jorge Macias
Jorge Macias at Universal Nissan
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Jorge Macias | Page 4

Service Advisor

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

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3.8
37 Reviews
3.8

37 Reviews

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37 Reviews of Jorge Macias

May 06, 2021

Dealership Rating
Employee Rating

Awesome service and I will recommend to my friends and family. Service department is very helpful and knowledgeable and amenities are perfect than other Nissan of the area More

by mrgroup2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 10, 2021

Universal Nissan responded

Thank you for such a kind review. We strive to provide the best service and deals to our customers and your happiness is always our mission.

May 06, 2021

Dealership Rating
Employee Rating

Piezas muy caras , no disponible al momento. El diagnostico lo hicieron mal y encontre piezas suertas despues que me debolvieron el auto como que ya estaba listo . . More

by Villanuevaracingstud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

May 06, 2021

Dealership Rating
Employee Rating

The service was exemplary. The amenities are not what they used to be. I really want to have loaner cars after I’ve spent over $6k dollars in the last year or so. I’d even take a rental but you no longer More

by kirchman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 10, 2021

Universal Nissan responded

Thank you so much for your feedback. We will be sharing this with our team. Have a great day.

March 25, 2021

Dealership Rating
Employee Rating

This is our 3rd Nissan with the same dealer, from top to bottom they are superb, they treat us like family, and that my friend, it’s where the difference is. Keep up the good work “Universal” and thanks fo More

by Hector Vergara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 21, 2020

Dealership Rating
Employee Rating

My worst ever experience at a dealership. Lied to by everyone I dealt with. Terrible customer service. Paperwork not submitted to banks properly. “We always have problems with them” direct quote from More

by Hayes820
Recommend Dealer
No
Jul 21, 2020

Universal Nissan responded

We are very grateful for your honest feedback. I’m so sorry to learn you had a terrible experience at our dealership. I certainly apologize for any inconvenience. We will be sure to reflect on this situation carefully so that we can ensure that this does not occur in the future. As we strive to make sure all our customers receive an exceptional visit with us at all times when here.

June 17, 2020

Dealership Rating
Employee Rating

GEORGE IS VERY NICE PROFESSIONAL MAN, WITH CLIENTS, ASLO WITH ME. GOOD GREAT PROFESSIONAL SERVICES, HE A KIND LITTLE MAN WITH A KIND ❤.THANK YOU FOR YOUR SERVICE. HE'S BEST OF THE BEST. More

by Joonboliva
Recommend Dealer
Yes

Other Employees Tagged: Collin Petgrave , Jonathan Arocho, James 'Jimmy' Pasquale, Giovani Perez, Timothy Pinto, Jeffrey Timmons

Jun 17, 2020

Universal Nissan responded

Joonboliva, Thank you for sharing this awesome review with us and recognizing Jorge. He definitely does make sure that his customers gets the best at all times when servicing their vehicle, and also thank you for the high rating on our teams!

October 06, 2018

Dealership Rating
Employee Rating

My new car Thanks for help me to obtain a new car, very fast and easy. They helped me get my first car, and they also helped me with the second car, I am very ha More

by Paula01.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo , Lori Bautista, Billy King

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