Jordan Hampton | Page 4

A simple process of paying off my trade wasn’t done in a timely manner. Achieva Credit Union stated that this dealership was paying my trade off by September 26th. Still not completed here on October 4th. H timely manner. Achieva Credit Union stated that this dealership was paying my trade off by September 26th. Still not completed here on October 4th. Hmmmm🤔 how should I rate this? Today an auto pay process that I didn’t think I needed to cancel made a payment on a car that I do not own !! So upon the interest rate I’m paying 3.50 a day on a vehicle I do not own !! Thank you Tampa Toyota. More

by Gwhitmarsh67 Verified Customer Verified Customer

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I bought a car from Toyota of Tampa Bay online on a Saturday my money was gone on Monday, I had to call them to find out what was going on then they blamed finance dept. I had made it clear I was renti Saturday my money was gone on Monday, I had to call them to find out what was going on then they blamed finance dept. I had made it clear I was renting a car this whole time and this needs to be expedited,needless to say I didn’t hear anything til Tuesday week 2 so finally someone says let’s use Mavsign and they came out and what was promised wasn’t what was on paperwork so we did a digital signature again.my driver was waiting to pick up the vehicle and they gave him a hard time so after all that the vehicle got picked up Tuesday got it next day almost three weeks after purchase but wait there’s more upon looking over the vehicle and waiting all this time my car had a tow hook in my bumper and no cover wires hanging in the trunk and they promised 200$ towards my rental absolutely nothing! I don’t think I’m asking to much that when you make a big purchase it should be a hassle,worry free stress free experience with exceptional customer service and not a drag xxx who’s doing what environment where people promise and say things and don’t correct mistakes that costing me the customer more money and time I told them about the review my sales person could care less!!!!! So I hope this helps the next hardworking customer who wants to buy a car. More

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Ouffa was very helpful, pacient and friendly and my finance’s guy from Venezuela was outstanding ! Thank You for helping me out with the process of my car’s purchase ! finance’s guy from Venezuela was outstanding ! Thank You for helping me out with the process of my car’s purchase ! More

by EFRAINPEREZ777 Verified Customer Verified Customer

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The financing process was a little too fast for me. After the sale they did repair the vehicle per my request. After the sale they did repair the vehicle per my request. More

by richardmovesfreight Verified Customer Verified Customer

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Please avoid going to Toyota of Tampa Bay for purchasing a new vehicle. I just went to enquire about RAV4 but they made me to pay advance amount. The sales person talking to me for an hour compel me sign a a new vehicle. I just went to enquire about RAV4 but they made me to pay advance amount. The sales person talking to me for an hour compel me sign a contract or pay advance amount, since he said I have invested one hour and I am not working for free. Next day he sold me RAV4 XLE with many hidden amount which he did not explain to me. Next is worst part is, Finance manager sold their product which added $100 in the EMI. We said that we already have insurance but he is not ready to leave us with buying their product. Totally all the staff are money minded and not worry about the customer requirements and feeling. So my advice is to ignore Toyota of Tampa Bay when you want to purchase a new vehicle. More

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