Jonny Pham | Page 66

Jonny was amazingly helpful. He answered all of my questions and beyond. He showed me things in my car that I didn’t know before. He also offered help in the future. He is simply amazing. questions and beyond. He showed me things in my car that I didn’t know before. He also offered help in the future. He is simply amazing. More

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I am not a fan of car shopping. I get easily overwhelmed with the options and prices and always feel like I’m not making the more informed decision. THIS WAS NOT THE CASE. Saena made this experience for me with the options and prices and always feel like I’m not making the more informed decision. THIS WAS NOT THE CASE. Saena made this experience for me and my husband very comfortable. I never felt like I was being sold. It felt like I had an old friend showing me cars and giving me advice. Before leaving with the car she made sure we were set up with someone on her team to take us through the details of the car and made sure we felt comfortable driving it off the lot. I don’t know about you but I don’t have time to figure out how each feature works - so this was gold for me. She checked in throughout the process and even a couple weeks after. So friendly! More

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Excellent dealership…very responsive to questions. The people who work there were all fantastic. I recommend it very highly. Saw a Nikolas proved to be excellent to work with and very attentive. people who work there were all fantastic. I recommend it very highly. Saw a Nikolas proved to be excellent to work with and very attentive. More

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Jonny is very nice, very professional to help me to explain the features of new car! He is the kind of person I want to work with for the future. explain the features of new car! He is the kind of person I want to work with for the future. More

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Jonny is knowledgeable and a very patient teacher. He showed me the features of the car, loaded the software and volunteered to teach my son at a later date. Great ! showed me the features of the car, loaded the software and volunteered to teach my son at a later date. Great ! More

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Vito was absolutely amazing from the moment I entered the dealership. He was/is courteous, friendly, very knowledgeable about the vehicles and was an overall a pleasure to work with in ordering a vehicle. dealership. He was/is courteous, friendly, very knowledgeable about the vehicles and was an overall a pleasure to work with in ordering a vehicle. I would highly recommend particularly Vito in terms of Sales, but honestly the entire dealership was super friendly, respectful, and attentive. Vito, Kolls, and Jonny were an incredible team on the day/week of delivery and helped me with all the paperwork in addition to teaching me all the new tech associated with the vehicle. It is truly a personalized experience. 100% they have my repeat business and I can't wait to work with the service dept in the future. More

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Johnny is very informative and professional and showed me a lot interesting features that my car has. Thank you Jonny. me a lot interesting features that my car has. Thank you Jonny. More

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Jonny is wonderful! He is wonderful about teaching you not only all the bells and whittles but also all the import safety details of your car. He answers questions kindly and has you work the car so it’s not only all the bells and whittles but also all the import safety details of your car. He answers questions kindly and has you work the car so it’s very interactive learning. Bring of a certain age, he is patient and kind while being thorough. Mercedes is lucky to have him on their team. It’s one thing to sell a car but another thing to learn what you bought! I texted him ten min after I dropped my car off and he responded within two minutes. This makes me feel secure knowing that if I didn’t pick up everything the first time, he will help me. Thank you Jonny! More

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Johnny explained all the cool feature in details. He explained how to use them from the owner’s perspective and offered some neat tricks. Super helpful !! explained how to use them from the owner’s perspective and offered some neat tricks. Super helpful !! More

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Outstanding communication and attention to just enough detail. Very knowledgeable about the product, features, etc. detail. Very knowledgeable about the product, features, etc. More

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