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Jonathan Young
Jonathan Young at Mercedes-Benz of Beaverton
Refer Me

Jonathan Young | Page 3

General Manager

Mercedes-Benz of Beaverton

9275 SW Canyon Rd
Portland, OR 97225

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4.4
40 Reviews
4.4

40 Reviews

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40 Reviews of Jonathan Young

May 04, 2023

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Employee Rating

Clean he will like it out finally personal professional, courteous service a pleasure to do business at this facility More

by STEVENBATES142
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Norman Hunter, Robert Olsen, Vlado Baturan, Chutch Panpermsiri, Garrett Heinetz

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May 04, 2023

Mercedes-Benz of Beaverton responded

Thanks, Steven, for your feedback on your recent visit to Mercedes-Benz of Beaverton. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

April 24, 2023

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Mercedes-Benz of Beaverton is a rally good dealership. Every one I worked is friendly and nice. My sales person helped me negotiate the best price and the every step is smooth. Thank you so much for my sa More

by ALEX813574713
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffry Cook

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Apr 24, 2023

Mercedes-Benz of Beaverton responded

Thanks, Alex, for sharing about your experience with Jeffry here at Mercedes-Benz of Beaverton. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

April 18, 2023

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Employee Rating

Didn’t feel very welcoming when I visited the facility and asked to show other cars More

by VSINGALO402
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brett Wilder

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Apr 22, 2023

Mercedes-Benz of Beaverton responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

April 17, 2023

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Everyone at MB Beaverton was friendly and helpful! Quick responses and worked with me out of state. More

by TRENTNISHIDA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thien Do, Jeffry Cook

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Apr 18, 2023

Mercedes-Benz of Beaverton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

April 16, 2023

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Employee Rating

Jesus and Thien were fantastic. I am an out-of-town buyer and they handled things perfectly! Give them a raise! More

by SEANC856
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Thien Do, Jesus Morga

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Apr 17, 2023

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words for Jesus and Thien, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We're that we were able to help! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

April 08, 2023

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They didn’t tell me some of the things I was buying were optional, so it feels like they took advantage of me. Also, they won’t call me back to return my all weather mats. More

by CRISTI.LAWSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Norman Hunter, Thien Do, Garrett Heinetz

Helpful 9
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Apr 13, 2023

Mercedes-Benz of Beaverton responded

Cristi, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

April 05, 2023

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Jeffry cook and his team were very helpful throughout the whole purchase process. Looking forward to working with him again. More

by Naze123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thien Do, Vlado Baturan, Jeffry Cook, Andy Rose

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Apr 06, 2023

Mercedes-Benz of Beaverton responded

Thank you so much for choosing Mercedes-Benz of Beaverton! Congrats on your new purchase. Please let us know if we can be of any more assistance. We're always happy to help. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

April 03, 2023

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Efficient and professional. No time wasted. Staff was pleasant and knowledgeable. No issues, would go back. More

by Pista
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Olsen, Mejra Berisa

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Apr 04, 2023

Mercedes-Benz of Beaverton responded

Thanks for your feedback on your recent visit to Mercedes-Benz of Beaverton. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

March 21, 2023

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This was the worst experience I’ve had buying a car ever! There are thousands of dollars worth of damages to my car that was not disclosed. 3 or the 4 doors open and it was not disclosed that one door didn’t More

by JC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Norman Hunter, Thien Do

Helpful 8
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Mar 24, 2023

Mercedes-Benz of Beaverton responded

JC, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

Mar 24, 2023

JC responded

Jonathan, you can't be serious... I've emailed you on Mon, Mar 13, 2:37 PM, Tue, Mar 14, 12:41 PM, Tue, Mar 21, 2:44 PM with no response. I've called you multiple times also and left multiple voice mails. Calls on 3/20/23 at 4:08pm, 3/15/23 at 3:54 pm, 3/14/23 at 12:37pm. My wife has called and left a message for you and she even tried reaching out on social media with no response. I've called Norman many times and he said he's talked with you, put documents on your desk, he's emailed you... and yet no response from you. My first email was Fri, Mar 10, 1:38 PM (day of receipt of car) to Norman about this issue and he said he sent the email on. I've emailed Daniel Morisato Thu, Mar 16, 3:10 PM. I even talked with Daniel on Tuesday 3/21 and he said you'd call me 3/21 or 3/22... its now 3/24 and I have not heard form you. I have all calls and photos of whats going on here. Things have been documented as they have been happening. Now today, I find out you didn't even do the plates right, so tomorrow I'll be driving around with an expired temporary tag. I've talked with the state and they said they've sent the documents back to the dealership to fill out correctly. Here's the items I've provided to you with photos, I provided them to Norman the day I received the car - this was 2 weeks ago and zero response from you. 1. Handle is not flush with the car and the door will not open - so only 3 doors work out of the 4 work. Doors should work on a car, this should have been checked before it left your location. 2. Rock chips on windshield - 2 of them. There's even a photo from the driver when he picked it up at your dealership. This should have been fixed so it did not get worse. 3. Yellow frame on screen . This should have been disclosed, I asked about the screen multiple times. 4. Paint Swirls - I'm not sure if the car was like that when you bought it or if this happened when it was final cleaned at the shop... but I sprayed water on the car and this is what I'm seeing. I was told this car would be detailed when it came to me - so these swirls should have been taken care of. I was also told there were no issues with the car, like none - nothing wrong with paint, tires, or anything like that. 5. Gouge back bumper 6. Inside door handle issues Any call within the last 2 weeks would have been nice from you but I've received nothing but issues.

February 09, 2023

Dealership Rating
Employee Rating

Came in for a nail in my tire. The service staff was attentive, quick and friendly. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Walters, Vadim Balashov, Andy Rose

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Feb 10, 2023

Mercedes-Benz of Beaverton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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