Jonathan Roath
Jonathan Roath at Acura of Berlin
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Jonathan Roath | Page 2

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.9
68 Reviews

Dealership Experience

1 yr

Industry Experience

18 yrs, 4 mos

Languages Spoken

English English

4.9

68 Reviews

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68 Reviews of Jonathan Roath

October 02, 2024

Dealership Rating
Employee Rating

Johnathon took my car right in when I arrived. When the car was done he explained every thing they did and also what was inspected and what I might have to replace in the future. More

by Brian S. Doyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Acura of Berlin responded

Thank you, Brian! Jonathan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

October 02, 2024

Dealership Rating
Employee Rating

I appreciate Jonathan getting me as soon as possible. And Matthew helping me understand how the looks work in my car. Thank you More

by Anna Ahrens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei

Oct 03, 2024

Acura of Berlin responded

Anna, We are delighted to hear Jonathan, Matthew and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

October 02, 2024

Dealership Rating
Employee Rating

I want to thanks Jonathan of the service department for help me resolve my Auto problems. Because the way I was treated at your dealership I will continue to purchase vehicles from the Acua. Thank you so m More

by GREGDSTEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Acura of Berlin responded

Greg, Thank you for sharing your thoughts on working with Jonathan and our team. We're glad to hear we delivered such a great experience! Eric Diaz General Manager 860-829-3787

September 28, 2024

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This dealer is top tier with service and customer service! I am always able to get in fast for an appointment. The staff is very friendly, helpful, knowledgeable, and don’t pressure for anything. I c More

by jchambe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Andrzeicik

Sep 29, 2024

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

September 26, 2024

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Jonathan was easy to work with, and was able to accommodate my limited schedule. He was very professional. More

by AKOSCIUKIEWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

Sep 27, 2024

Acura of Berlin responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Eric Diaz General Manager 860-829-3787

September 22, 2024

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Jonathan was very kind, helpful and professional. It is clear he has a lot of experience and was able to answer all of my questions. More

by epigirl17435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Acura of Berlin responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin. We look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787

September 14, 2024

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Employee Rating

Jonathan was amazing. He helped me, I requested Keith Davis who had stepped out and Keith is my usual advisor. Jonathan, like Keith, was kind, professional and kept my More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2024

Acura of Berlin responded

Deb, Thanks for sharing your thoughts about your experience with Acura of Berlin. Jonathan, Keith, and Matthew appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

September 10, 2024

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Employee Rating

They fixed our issues and concerns with our vehicle and kept us updated with any delays. More

by sandra.szmurlo
Service Communication
Recommend Dealer
Yes
Sep 11, 2024

Acura of Berlin responded

Thank you for the kind words for our service department, Sandra! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Eric Diaz General Manager 860-829-3787

September 07, 2024

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Employee Rating

Jonathan was really the star of the show here. He made sure he took care of the things I needed handled right way and was able to answer any questions I might have. More

by tamila392
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis, Matthew Roy , Felix Olvera Jr.

Sep 09, 2024

Acura of Berlin responded

We are very happy to hear that Jonathan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

August 30, 2024

Dealership Rating
Employee Rating

The people are competent, helpful and friendly. I feel safe in my car after having it worked on. More

by Jtbassell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2024

Acura of Berlin responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Eric Diaz General Manager 860-829-3787

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